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Course Outline
Introduction to AI in HR
- Overview of AI capabilities relevant to HR, including LLMs, automation, and analytics
- Common HR applications and areas of impact
- Assessing organisational readiness and defining the scope for AI pilots
Responsible AI, Privacy, and Compliance in HR
- Data privacy principles and the handling of personal data within HR contexts
- Addressing bias, fairness, and legal implications in recruitment and performance management
- Governance frameworks, approval processes, and documentation standards for HR AI projects
Practical Prompting and Generative Workflows for HR
- Creating prompts for job descriptions, candidate screening summaries, and offer letters
- Templates and prompt structures for HR communications and policy drafting
- Refining prompts, validating outputs, and implementing human-in-the-loop verification
Automation and Process Design
- Developing end-to-end workflows that integrate LLMs, spreadsheets, and HRIS
- Automating repetitive tasks such as interview scheduling, FAQ responses, and onboarding checklists
- Integration approaches with APIs and low-code platforms (overview)
People Analytics and AI-Driven Decision Support
- Leveraging AI for workforce analytics, including attrition forecasting, skills gap analysis, and learning recommendations
- Interpreting model outputs and communicating insights effectively to stakeholders
- Establishing KPIs and measuring ROI for AI initiatives within HR
Change Management and Implementation Roadmap
- Building cross-functional teams and strategies for stakeholder engagement
- Planning pilots, managing rollout phases, and upskilling HR teams
- Operational considerations including monitoring, maintenance, and continuous improvement
Hands-on Workshop: Designing an AI-Enabled HR Solution
- Group exercise: identifying a target problem, designing a solution, and developing prompts or workflows
- Presentations and peer reviews focusing on ethical and operational feedback
- Next steps and templates for pilot implementation
Wrap-up and Future Steps
Requirements
- A foundational understanding of HR processes and key terminology
- Proficiency with spreadsheets and web-based applications
- A keen interest in the practical and ethically conscious application of AI in HR
Target Audience
- HR managers and HR business partners
- Talent acquisition and people operations specialists
- HR analysts and people analytics practitioners
14 Hours