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Duration 21 hours (3 days)
Course Outline
Fundamentals of Conversational AI
- The history and development of voice assistant technology
- Essential components: ASR, NLU, Dialogue Management, and TTS
- A look at major platforms: Alexa, Google Assistant, and Rasa
Architecting Voice Interfaces
- Core principles of conversational user experience
- Modeling intents and extracting entities
- Utilizing voice design tools and creating flowcharts
Development with Dialogflow and Alexa
- Configuring Dialogflow agents, intents, and webhook fulfillment
- Building Alexa Skills: intents, slots, voice models, and endpoint connections
- Managing multi-turn conversations and sessions
Developing Voice Assistants with Rasa
- Understanding Rasa architecture: NLU, Core, and Actions
- Configuring training data and domain settings
- Implementing custom actions, forms, and contextual dialogues
Integrating Voice Assistants
- Utilizing APIs and webhook back-end services
- Linking with CRMs, databases, and external applications
- Deploying voice assistants across web apps, IoT devices, and mobile platforms
Testing, Deployment, and Refinement
- Using simulators and test cases to validate voice interactions
- Monitoring usage patterns and troubleshooting conversations
- Launching on Google Assistant, Alexa devices, or private platforms
Security, Compliance, and Scaling
- Implementing user authentication and authorization for assistants
- Ensuring data privacy, GDPR compliance, and maintaining audit trails
- Establishing version control and CI/CD pipelines for voice applications
Recap and Future Directions
Requirements
- Proficiency in RESTful APIs and JSON structures
- Practical experience with at least one programming language (such as Python or JavaScript)
- Working knowledge of natural language processing principles
Target Audience
- Software developers
- UX designers focused on voice-based interface design
- Conversational AI teams developing virtual assistant solutions