Course Outline
Introduction
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A Brief History of Process
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The Process Perspective
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Process Management
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Process Modelling, Analysis and Design
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Business Process Management Framework
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Business Process Management Systems (BPMS)
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Business Process Architecture
BPM Implementation Strategies
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BPM Value Proposition
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The BPM Community
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Why Automate BPM?
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Topology of a SOA Reference Architecture
Aligning IT and Business
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BPM vs BPMS
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When to Choose a BPMS
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IT and Business Must Work Hand in Hand: Matching the Right Technology to Your Problem
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Adopting a Development Model
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Overview of a BPM System
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Terms and Concepts
Understanding Basic Concepts and Architecture
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Process Modelling
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Process Analysis
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Process Design
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Components and Structure of a BPMS
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Enterprise Process Management Planning
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Key Skills, Roles and Responsibilities
Governance and Business Strategy
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The Past: Data/Functions vs Objects and Services
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The Future: Core Business Logic vs Process Control
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Design Implications for Architects
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Alignment of Business and IT
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The Role of Business Stewardship
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The Role of Business Rule Analysts
Modelling a Process with BPMN
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The Added Value of BPMN
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Composability and Basic Services
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Promoting an Incremental and Iterative Approach
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Why Use Cases Should Drive the Project?
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Declaration of Message Properties
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Use of Correlation Sets
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Developing Complex Parallel Execution of Activities
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Designing Concurrency
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BPMN as Implemented by Vendors
Fault Handling and Exception Management
- Defining Events
- Configuring Timeouts
- Handling Faults
- Catching Exceptions
- Compensation Management
Business Rules
- Motivations for Business Rules
- Basic Concepts
- New Roles for Business and IT
- The Business Focus in Business Rules
- When is a Business Rules Approach Appropriate?
- New Aspects for Scoping a Business Rules Project
- Key Elements of a Business Rules Project Plan
- The Role of a Business Rules Pilot
BPM as an Enabler of SOA: Key Components
- Application Frontends
- Basic Services
- Using a Repository
- Increased Agility for the Business
- The BPM Board
- Distributing Technology White Papers
Controlling and Measuring Improvement Processes
- Managing the Repository
- Setup of a Quality Gateway
- The Four Pillars of Success
Metrics
- The Context of Organisational Performance
- What Makes a Good Metric?
- Measurement and Management Hierarchy
- Process Management: More Than Measurements
- Metrics within Processes: Management Roles in Measurement
- Management Questions to be Answered
- Pitfalls of Process Management Efforts
Architecture of a BPM System
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Topology and Scalability
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Design Tools
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Deployment Tools
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Monitoring and Management
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The Process Engine
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Process Definition Repository
Core BPMS Features and Interfaces
- Repository Support
- Database Support
- BAM
- Human Workflow Solutions
Requirements
There are no specific prerequisites for attending this course.
Testimonials (1)
The trainer had a great connection with the trainees, understood our expectations and conducted the training in a perfect manner. The training was packed with a lot of new and important information but the knowledge was shared in a very understandable and enjoyable way. The trainer was very patient, knew whenever the trainees required additional examples shown or when to repeat a set of information.The trainer was well prepared, and the materials were prepared in a way that allowed us to practice process modeling, first to understand the language of BPMN and then to work on our processes to deepen the knowledge even further. Overall, I am very satisfied with how the training was conducted.
