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Duration 7 hours
Course Outline
Introduction
- Understanding Claude at an organisational level: chat, Projects, Skills and Artifacts
- Selecting the appropriate feature for specific tasks
- Foundations of data handling and guidance on what should not be uploaded
Projects
- Setting up project instructions and knowledge files
- Organising context for team collaboration
- Practical exercise: building a project for an actual team process
- Managing sharing, permissions and content currency
Skills
- Defining Skills and identifying when they outperform lengthy prompts
- Creating Skills: instructions, examples and resources
- Testing Skills against real-world scenarios
- Practical exercise: packaging a recurring task as a Skill
Artifacts
- Utilising Artifacts for documents, tables, web pages and simple tools
- Refining outputs through iterative feedback
- Practical exercise: converting a raw spreadsheet into a charted report
Analysis and Quality Assurance
- Processing files and tables for analysis
- Verifying figures, sources and logic
- Identifying common error patterns and methods to detect them
Team Implementation
- Establishing naming conventions, version control and ownership for shared assets
- Onboarding colleagues and gathering feedback
- Creating a 30-day action plan
Requirements
- Familiarity with using chat-based AI assistants
- Proficiency in standard office tasks (documents, spreadsheets, e-mail)
- No programming background required
Target Audience
- Business teams and department leaders seeking to share knowledge and methodologies with Claude
- Knowledge workers in finance, HR, marketing, sales and operations
- Team coordinators and internal AI champions
Testimonials (3)
Comprehensiveness about the backround; how to do a prompt.
Olaf Kannt - Helios Klinikum Krefeld
Course - Generative AI and Prompt Engineering in Healthcare
the tips and recommended prompts that we can take away from this training
Lee Mei Lin - ST Engineering IHQ Pte Ltd
Course - InVideo AI: Creating Engaging Short-Form Videos
use of proper and effective prompt
