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Duration 14 hours
Course Outline
Shifting Dynamics When Judgements Are Model-Driven
- Transitioning from rule-based logic and human discretion to scored options
- The velocity and scale of automated actions
- Emerging failure modes and gaps in accountability
Inventory and Risk Categorisation of Judgements
- Creating a catalogue of automated judgements
- Assessing impact, reversibility and the parties involved
- Defining risk tiers and corresponding control expectations
- Assigning ownership for each judgement category
Accountability and Human Supervision
- Distinguishing between meaningful and nominal human review
- Setting autonomy thresholds as strategic governance decisions
- Defining escalation pathways and response timeframes
- Designating accountable owners and approval processes
Decision Logs and Explainability
- Components of a defensible decision record
- Preservation of confidence levels, available options and contextual data
- Traceability of model versions and lineage
- Communicating decisions to clients or regulators clearly
Policy and Boundary Regulation
- Managing approved option sets and change controls
- Governing thresholds through periodic reviews
- Establishing prohibited judgements and hard stops
- Implementing policy-as-code alongside model outputs
Regulatory Requirements
- Obligations under the EU AI Act for decision-making systems
- Sector-specific regulations in finance, insurance and healthcare
- Data privacy standards and rights regarding automated decisions
- Documentation and evidence of compliance
Vendor, Licence and Provenance Risks
- Comparing hosted decision APIs with open-weight models
- Understanding licence terms for derivative and embedded models
- Assessing supplier reliance and discontinuation risks
- Ensuring weight integrity and version pinning
Bias, Fairness and Outcome Surveillance
- Identifying outcome disparities across different groups
- Recognising proxy variables and the framing of options
- Monitoring signals from appeals and complaints
- Conducting regular fairness assessments
Incident Response for Incorrect Judgements
- Detecting systematic decision-making errors
- Containment strategies and suspension of autonomy
- Remediation actions and customer compensation
- Root cause analysis and updating of controls
Assurance Review of Decision-Making Layers
- Identifying evidence required by auditors
- Verifying accuracy and calibration assertions
- Sampling decisions and manual overrides
- Presenting findings to the board of directors
Requirements
- Experience with AI or automation initiatives in a corporate environment.
- Knowledge of risk, compliance or audit procedures.
- No coding or programming experience is necessary.
Target Audience
- Risk, compliance and model risk officers
- Internal auditors responsible for reviewing automated judgements
- AI governance and privacy protection leads
- Product owners responsible for automated workflows
- Architects integrating oversight mechanisms into agent systems