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Duration 7 hours
Course Outline
The Forward Deployed Model
- The role's origins at Palantir
- Forward deployed teams at OpenAI, Anthropic, and major services firms
- Distinguishing this role from consulting and solutions architecture
- Key performance metrics for forward deployed engineers
The Deployment Gap
- Why pilots often stall before reaching production
- The balance between technical capability and organisational readiness
- Indicators that a deployment lacks scalability
- The financial and operational cost of a stalled pilot
The Engagement Lifecycle
- The stages of discover, prototype, validate, go live, and scale
- Entry and exit criteria for each lifecycle stage
- Aligning cadence and decision rights with the customer
- Documenting assumptions and outstanding questions
Operating Within the Customer
- Stakeholder mapping from end-users to executive leadership
- Navigating access requests, security reviews, and environmental constraints
- Building trust with both technical and business teams
- Managing expectations when project scope shifts
Outcomes, Handover and Scaling
- Defining success using the customer's own metrics
- Handover processes for internal engineering and platform teams
- Converting repetitive tasks into reusable assets
- Documenting failure patterns to improve future engagements
Requirements
- Experience delivering software, data, or integration projects in a professional context
- Practical familiarity with cloud platforms and API-based integration patterns
- Exposure to customer-facing technical responsibilities
Audience
- Engineers progressing into forward deployed engineering roles
- Solutions architects and technical consultants
- Delivery leads and engineering managers establishing embedded delivery practices
- Product engineers working directly with enterprise clients