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Duration 14 hours
Course Outline
Introduction to QAD 2010
- Overview of QAD Enterprise Applications
- User interface components, menus, and navigation patterns
- Understanding data structures and lookup mechanisms
Quality Management Module
- Overview of quality processes and regulatory compliance
- Tracking non-conformances and managing corrective actions
- Integration with production and supplier management functions
Finance Module
- Structure of financial components (GL, AP, AR)
- Transaction flows and posting logic
- Fundamental reporting and reconciliation tools
Materials Management
- Foundations of inventory and warehouse management
- Purchase and requisition processes
- Material planning and an overview of MRP
Systems Administration Overview
- Fundamental security protocols and user management
- Concepts of menu and program configuration
- Functions for monitoring, printing, and job execution
Cross-Functional Integration
- Data flow between various modules
- Illustrations of interdependencies (e.g., between materials and finance)
- The role of systems staff in facilitating cross-functional tasks
Support, Troubleshooting, and Documentation
- Common user issues and strategies for resolution
- Utilising QAD help resources and support documentation
- Best practices for maintaining system documentation and updates
Summary and Next Steps
Requirements
- A foundational understanding of business processes within manufacturing or distribution industries
- Prior exposure to ERP system usage or administration
Intended Audience
- ERP systems personnel providing support to QAD users
- IT support professionals preparing for QAD user or administrator roles
- New team members transitioning into environments utilising QAD
