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Duration 14 hours
Course Outline
Introduction to OpenUEM
- Overview of endpoint management principles and OpenUEM features
- Comprehending the endpoint lifecycle and management strategies
- Lab preparation and test environment setup
Setting Up & Configuring OpenUEM
- Installing core OpenUEM server elements
- Deploying agents to Windows, macOS, and Linux systems
- Adjusting network and security parameters
Endpoint Registration & Structuring
- Adding endpoints to the OpenUEM dashboard
- Categorizing and structuring devices for streamlined management
- Assigning roles and access rights to administrators
Fundamental Device Administration
- Distributing software and updates to connected devices
- Setting policies and compliance standards
- Observing device status and user activity
Patch Handling & Automation
- Planning updates and automated patch distribution
- Verifying and testing software deployments
- Recommended practices for endpoint security and compliance
Reporting & Diagnostic Support
- Creating reports on device status and operational activity
- Addressing common endpoint issues with basic troubleshooting techniques
- Setting up monitoring alerts for proactive oversight
Final Lab & Practical Tasks
- Practical session: registering devices, pushing updates, and overseeing endpoints
- Scenario-driven tasks to solidify understanding
- Evaluation and group discussion of lab outcomes
Conclusion and Future Directions
Requirements
- A grasp of fundamental IT support principles
- Hands-on experience with endpoint devices and various operating systems
- Basic knowledge of networking and device setup
Intended Learners
- IT support team members
- Technical helpdesk staff
- Entry-level system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
Course - Certified Kubernetes Administrator (CKA) - exam preparation
Interesting labs, help from trainer