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Course Outline

Day 1

Introduction to Generative AI and Prompt Engineering

  • Understanding generative AI and how it differs from traditional automation
  • The role of prompt engineering in determining the quality of AI outputs
  • An overview of the current landscape for text, image, audio, and video tools
  • Where prompt engineering delivers business value

Foundations of AI Models for Text and Image Generation

  • Plain-language explanations of how large language models and diffusion models function
  • Distinguishing between training data, fine-tuning, and prompting
  • The strengths and limitations of pre-trained models
  • How model architecture influences prompt formulation

Comparing the Leading AI Assistants

  • Microsoft Copilot: strengths in Microsoft 365 integration (Word, Excel, Outlook, Teams), enterprise data grounding; weaknesses in creative range and reasoning depth compared to competitors
  • Google Gemini: strengths in native multimodality, Workspace integration, and real-time search grounding; weaknesses in inconsistency, regional availability, and instruction-following on complex tasks
  • ChatGPT: strengths in ecosystem maturity, custom GPTs, image generation via DALL-E, and voice mode; weaknesses in factual reliability without grounding and stricter usage limits on premium features
  • Claude: strengths in long-context handling, nuanced reasoning, long-form writing, and clear analysis; weaknesses in tool ecosystem breadth and image generation capabilities
  • Selecting the appropriate tool for specific tasks, audiences, or compliance requirements
  • A side-by-side comparison of the same prompt executed across all four assistants

Principles of Effective Prompt Design

  • Clarity, specificity, and context as the three pillars of a strong prompt
  • Structuring instructions, tone, format, and constraints
  • Common beginner mistakes and how to identify them
  • Iterating from a weak prompt to a high-performing one

Day 2

Zero-Shot, One-Shot, and Few-Shot Prompting

  • Understanding the differences between these three approaches and when to use each
  • Observing model behaviour and adjusting examples accordingly
  • Teaching a model a new task using a small selection of well-chosen samples
  • Practical exercises across ChatGPT, Copilot, Gemini, and Claude

Advanced Prompt Engineering Techniques

  • Conditional and context-aware prompts for nuanced outputs
  • Style transfer, persona prompting, and creative direction
  • Chain-of-thought and step-by-step reasoning prompts
  • Minimising hallucinations, ambiguity, and bias in responses

Few-Shot Fine-Tuning Without Code

  • Defining few-shot fine-tuning and how it differs from full model training
  • Adapting a model to a niche task using example-driven prompts
  • Knowing when to use prompt engineering versus fine-tuning for better return on investment
  • Evaluating output quality and refining iteratively

Hyper-Realistic Text Generation

  • Generating text with controlled tone, voice, and length
  • Producing long-form content, summaries, reports, and structured documents
  • Maintaining coherence across multi-step generation processes
  • Combining prompt patterns to achieve repeatable, brand-aligned results

Applying Prompt Engineering to Business Workflows

  • Automating routine drafting, research, and information triage
  • An overview of customer support and chatbot use cases
  • Designing reusable prompt templates for teams without needing retraining
  • Quality control, escalation logic, and human-in-the-loop checkpoints

Day 3

Image Generation and Manipulation

  • Comparing DALL-E, Stable Diffusion, MidJourney, and Leonardo AI
  • Writing prompts that control style, composition, lighting, and subject
  • Using negative prompts, weighting, and iterative refinement
  • Image-to-image transformation and editing through prompts

Audio and Speech with AI

  • Generating natural-sounding speech from text prompts
  • Conceptual overview of voice cloning and synthesis
  • Use cases in training content, accessibility, and marketing

Video Content Creation with Generative AI

  • Overview of current text-to-video tools and realistic capabilities
  • Scripting and storyboarding through prompt sequences
  • Combining AI-generated text, images, audio, and video into a single asset
  • Editing and refining AI-created video output

Multimodal AI and Integrated Workflows

  • How multimodal models unify text, image, audio, and video reasoning
  • Building end-to-end content pipelines without writing code
  • Real-world case studies from marketing, design, training, and advertising

Ethics, Responsible Use, and What Comes Next

  • Bias, copyright, attribution, and content moderation
  • Privacy and data protection considerations when using generative platforms
  • Disclosure, transparency, and building trust with end customers
  • Emerging tools, models, and trends to watch over the next 12 months
  • Summary and Next Steps

Requirements

Target Audience

Marketing, communications, and creative professionals looking to leverage AI-assisted content production. Business operations and customer-facing teams aiming to automate repetitive tasks using prompt-driven tools. Beginners with no prior experience in AI or programming who seek a structured, tool-focused introduction to generative AI.

 21 Hours

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