Problem Solving with Root Cause Analysis (RCA) Training Course

The Advanced Product Quality Planning (APQP) course is designed to provide participants with a comprehensive understanding of the APQP process and its application in product development and launch. This course will cover the key concepts, tools, and techniques used in APQP, enabling participants to effectively plan and manage quality throughout the product development lifecycle. Through practical examples, case studies, and interactive exercises, participants will develop the skills and knowledge necessary to successfully implement APQP in their organisations and ensure the delivery of high-quality products to customers.

This instructor-led, live training in New Zealand (online or on-site) is aimed at intermediate-level quality managers and healthcare administrators who wish to learn the key concepts, tools, and techniques essential for quality auditing in healthcare, succeed in the certification exams, and apply quality management principles within their organisations.

By the end of this training, participants will be able to:

• Understand the principles and practices of quality auditing in healthcare.
• Develop and implement effective quality management systems.
• Conduct comprehensive audits and analyse audit data.
• Prepare for and pass the CMQ/OE and ASQ certification exams.
• Apply ethical principles and regulatory requirements in quality auditing.

This comprehensive course is designed to equip participants with in-depth knowledge and expertise in implementing and maintaining a Quality Management System (QMS) that complies with the IATF 16949 standard. Participants will develop a thorough understanding of the requirements, processes, and best practices associated with automotive quality management. Through practical examples and real-world case studies, learners will gain the skills to effectively apply the principles of IATF 16949, ensuring the highest standards of quality across automotive manufacturing and supply chain operations.

ISO 26262 outlines the requirements for functional safety within the automotive industry.

This instructor-led, live training (available online or on-site) is designed for automotive professionals seeking to implement the ISO 26262 standard within their organisation.

By the conclusion of this training, participants will be able to:

• Comprehend functional safety in the context of automotive hardware and software development.
• Understand the legal responsibilities and compliance obligations associated with ISO 26262.
• Apply the safety processes mandated by ISO 26262.

Course Format

• Interactive lectures and group discussions.
• Extensive exercises and practical practice.
• Hands-on implementation within a live-lab environment.

Course Customisation Options

• To request a customised training session for this course, please contact us to make arrangements.

In this instructor-led, live training in New Zealand, participants will explore QMS audit principles, procedures, and documentation through a series of case studies, group discussions, and practical exercises.

By the end of this training, participants will be able to:

• Identify the requirements for a successful QMS audit.
• Develop an audit checklist for a sample audit scenario.
• Report findings in line with ISO 9001 requirements.
• Prepare and assess non-conformity reports and evaluate corrective action proposals.
• Prepare and deliver a compelling evaluation to senior management, aligned with the organisation's policies and objectives.

The primary objective of this programme is to shift the audit function from a reactive 'finding' activity to a proactive 'prevention' strategy. By mastering Root Cause Analysis, the Internal Audit team will specifically target the elimination of recurring findings. This ensures that once a weakness is identified, the resulting recommendation delivers a lasting fix, thereby safeguarding the company's operational efficiency and financial integrity.

Failing to implement structured RCA creates a high-risk environment:

• Financial Erosion: Unresolved root causes in financial processes lead to cumulative leakages that escalate over time.
• Resource Wastage: Auditors spend 40% more time re-auditing the same failed controls instead of focusing on new strategic risks.
• Diminished Authority: Repeatedly reporting the same issues weakens the Audit Division's influence with senior management and auditees.

This instructor-led, live training in New Zealand (online or onsite) is aimed at intermediate-level internal auditors who wish to enhance their audit effectiveness by applying structured RCA techniques.

By the end of this training, participants will be able to:

• Understand RCA methodologies and their role in internal auditing.
• Identify and analyse the root causes of audit findings.
• Apply RCA tools such as the 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA).
• Develop corrective and preventive action plans based on RCA findings.
• Integrate RCA into the internal audit process to improve risk management.

This instructor-led, live training (available online or on-site) is designed for intermediate-level safety professionals and operational managers who wish to strengthen their ability to investigate incidents, pinpoint systemic weaknesses, and develop effective corrective and preventive actions.

This instructor-led, live training in New Zealand (online or on-site) is designed for supply managers and personnel seeking to adopt a quality-focused approach to managing suppliers.

By the end of this training, participants will be able to:

• Adopt a proactive and collaborative approach to enhancing supplier quality.
• Clearly define and communicate supply specifications and requirements.
• Explore different Supplier Quality Management Systems (QMS) and apply an analytical approach to select the most suitable one.
• Use a QMS system to continuously monitor, inspect and audit supply chains.
• Ensure that suppliers provide the highest quality products and services.

This instructor-led, live training in New Zealand (online or on-site) is designed for quality control professionals at a beginner level who wish to master the fundamentals of Statistical Process Control (SPC) and apply them in real-world scenarios.

By the end of this training, participants will be able to:

• Grasp the core principles of Statistical Process Control (SPC).
• Apply fundamental SPC tools, including control charts, histograms, Pareto charts, and scatter diagrams, to monitor process performance.
• Create and interpret various types of control charts for both variable and attribute data to identify and analyse process variations.
• Calculate and interpret process capability indices.