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Course Outline

1. GUIDING PRINCIPLES

Key principles of user-centred design

Introduction to ISO 9241 as a key standard in the field of usability

Clarify the differences between usability and user experience

Confidently identify user needs and goals

2. USER RESEARCH

State the proper components of use

Craft methods for interviewing your target audience

Define the difference between observation and interpretation

Gather and analyse quality user data

Develop effective research techniques and methods

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users of your product or system

Create product personas and interpret their needs

Clarify Hick's Law, which describes the relationship between the number of choices in a user interface and cognitive load

State and manage the elements of user stories

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction

Use behavioural data to identify strong and weak design ideas

Choose between design alternatives using A/B testing methods

Explain the value of iterative design

5. INFORMATION ARCHITECTURE

Create a structured experience from disorganised information

Develop a clear flow between a person and a product or service

Organise, structure, and label content, functions, and features

Contrast implementation models, mental models, and conceptual models

6. INTERACTION DESIGN

Confidently describe different user interface design patterns

Choose the correct interactive control within a user interface design

Easily define the concept of progressive disclosure

State the difference between interaction design and information architecture

Define the importance of consistency in user interface design

7. VISUAL DESIGN

Create user interface designs that apply universal principles of visual design

Identify effective and ineffective page layouts

Choose the correct interactive control within a user interface design

Enhance your research insights using eye-tracking methodology

8. INTERFACE PROTOTYPING

Choose between different types of prototyping, such as paper and digital

Describe the differences between prototypes and sketches

Identify multiple design solutions before committing to a specific design

Practically sketch paper prototypes

9. USABILITY EVALUATION

Recall Jacob Nielsen's usability heuristics and other key usability principles

State the different types of usability evaluation

Record data from usability evaluations

Evaluate the usability of systems by applying usability heuristics.

Requirements

There are no specific requirements needed to attend this course.

 28 Hours

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