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Course Outline

1. GUIDING PRINCIPLES

Explore the core principles of user-centred design

Introduction to ISO9241 as a significant standard in the usability field

Differentiate between usability and user experience

Accurately identify user needs and objectives

2. USER RESEARCH

Identify key components of usage

Develop interviewing techniques for target audiences

Distinguish between observation and interpretation

Collect and analyse high-quality user data

Refine research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users of your product or system

Develop product personas and interpret their needs

Explain Hick's Law regarding the relationship between interface choices and cognitive load

Manage and define the elements of user stories

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction

Leverage behavioural data to evaluate design concepts

Utilise A/B testing to select between design alternatives

Explain the benefits of iterative design

5. INFORMATION ARCHITECTURE

Create a structured experience from unorganised information

Establish a logical flow between users and the product or service

Organise, structure, and label content, functions, and features

Differentiate between implementation models, mental models, and conceptual models

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence

Select appropriate interactive controls for user interfaces

Define the concept of progressive disclosure clearly

Distinguish between interaction design and information architecture

Emphasise the importance of consistency in user interface design

7. VISUAL DESIGN

Develop user interface designs that apply universal visual design principles.

Assess the quality of page layouts

Select suitable interactive controls for user interface design

Enhance research insights using eye-tracking methods

8. INTERFACE PROTOTYPING

Select between different prototyping types, such as paper and digital

Explain the differences between prototypes and sketches

Explore multiple design solutions before committing to a final design

Practically sketch paper prototypes

9. USABILITY EVALUATION

Recall Jacob Nielsen’s usability heuristics and other principles

Identify various types of usability evaluation

Document data from usability assessments

Assess system usability by applying usability heuristics.

Requirements

There are no specific prerequisites required to enroll in this course.

 28 Hours

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