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 Duration 7 hours

Course Outline

Introduction to Windows Admin Center

  • An overview of Windows Admin Center’s architecture
  • Establishing connections and managing Windows workstations
  • Exploring roles and capabilities specific to workstation management

PowerShell Essentials for Technicians

  • Navigating the PowerShell interface, syntax, and execution policies
  • Utilising cmdlets and pipelines for basic workstation tasks
  • Developing and executing simple PowerShell scripts

Remote Administration & Automation

  • Leveraging PowerShell Remoting to control distant workstations
  • Carrying out remote commands via Windows Admin Center
  • Managing sessions, credentials, and associated security protocols

Utilising WMI and CIM

  • Understanding WMI and CIM within system administration
  • Retrieving system information from remote machines
  • Automating configuration changes and updates through WMI/CIM

Integration with Intune & Autopilot (User Viewpoint)

  • An overview of Intune and Autopilot for deployment and policy control
  • Monitoring and validating device compliance and settings
  • Troubleshooting and reporting from an end-user standpoint

Hands-On Lab: Remote Administration Scenarios

  • Executing PowerShell scripts to collect remote system data
  • Automating updates, restarts, and diagnostic checks
  • Verifying connectivity and resolving PowerShell Remoting issues

Best Practices & Security

  • Maintaining secure connections and proper user permissions
  • Identifying common pitfalls and troubleshooting strategies
  • Optimising performance for remote management tasks

Recap & Future Directions

Requirements

  • A solid grasp of Windows operating systems and workstation environments
  • Hands-on experience with daily computer support or IT operations
  • Fundamental knowledge of command-line interfaces

Target Audience

  • IT support technicians
  • Helpdesk and field service specialists
  • Technical staff managing workstation infrastructure

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Testimonials (2)

Provisional Upcoming Courses (Require 5+ participants)

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