Configuration Management Training in Auckland

Microsoft Endpoint Configuration Manager (MECM) is a comprehensive tool for deploying, managing, and securing devices and applications across an enterprise.

This instructor-led, live training (delivered online or on-site) is designed for intermediate-level IT professionals who wish to install, configure, and manage Microsoft Endpoint Configuration Manager to support modern enterprise desktop and application management.

By the end of this training, participants will be able to:

• Install and configure Microsoft Endpoint Configuration Manager infrastructure components.
• Deploy operating systems, applications, and updates across devices.
• Monitor compliance and inventory using integrated tools and reports.
• Integrate MECM with Intune for co-management and modern device management.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and hands-on practice.
• Live-lab implementation in a real-world environment.

Course Customisation Options

• To request a customised version of this training, please contact us to arrange.

Ansible Tower is the enterprise framework for managing and scaling Ansible automation across complex IT environments.

This instructor-led, live training (online or on-site) is designed for intermediate-level IT professionals who wish to deploy, configure, and operate Ansible Tower as part of an enterprise automation strategy.

By the end of this training, participants will be able to:

• Install and configure Ansible Tower for enterprise use.
• Manage users, teams, inventories, and credentials within Tower.
• Launch and monitor playbooks using job templates and workflows.
• Secure and scale Ansible automation across teams and departments.

Course Format

• Interactive lecture and discussion.
• Hands-on practice with Ansible Tower in enterprise-scale scenarios.
• Guided exercises focused on the deployment, management, and security of Tower infrastructure.

Course Customisation Options

• To request a customised training session for this course based on your organisation's automation infrastructure, please contact us to arrange.

Ansible Automation is a powerful framework for IT automation, configuration management, and deployment at scale.

This instructor-led, live training (online or onsite) is aimed at intermediate-level DevOps professionals who wish to design, develop, and maintain advanced Ansible automation content and integrate it into larger IT operations.

By the end of this training, participants will be able to:

• Develop custom Ansible modules and plugins.
• Create complex playbooks with Jinja2, filters, and conditional logic.
• Integrate Ansible with APIs and version control systems.
• Structure content using Collections and Roles.

Course Format

• Interactive lectures and discussions.
• Hands-on use of the Ansible Automation Platform in sample enterprise scenarios.
• Guided exercises focused on developing, integrating, and testing Ansible content.

Course Customisation Options

• To request a customised training session for this course based on your Ansible use cases, please contact us to arrange.

This instructor-led, live training in Auckland (online or on-site) is intended for system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and utilise it to manage their IT infrastructures.

By the end of this training, participants will be able to:

• Gain an understanding of Microsoft Endpoint Configuration Manager and its operational mechanisms.
• Understand and configure discovery methods.
• Configure MECM client policies.

Puppet is an open-source configuration management tool used to automate infrastructure provisioning, configuration, and management across servers and environments.

This instructor-led, live training (online or on-site) is designed for beginner to intermediate-level system administrators who want to use Puppet to automate system configuration in a Master-Client environment.

By the end of this training, participants will be able to:

• Install and configure Puppet on master and client systems.
• Write and apply Puppet manifests to manage configuration.
• Create and reuse Puppet modules, templates, and classes.
• Implement conditional logic and ordering in Puppet manifests.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical practice.
• Hands-on implementation in a live-lab environment.

Course Customisation Options

• To request a customised training session for this course, please contact us to arrange.

Course objectives: Understand the basics of Ansible Learn how to install and configure Ansible Explore the core components of Ansible: Playbooks, Modules, and Inventory Implement automation tasks using Ansible Execute Ansible Playbooks to manage and automate remote servers

Mastering Configuration Management with Ansible equips system administrators with practical techniques for automating Linux and Unix infrastructure. This course covers the core principles of Ansible playbooks, roles, inventory management, and variable-driven configurations. It examines proven methods for YAML syntax, conditional logic, Vault encryption, and rolling update strategies. The material helps professionals standardise deployment workflows and eliminate configuration drift across complex server environments.

This instructor-led, live training in Auckland (online or on-site) is tailored for DevOps engineers, developers, and SysOps administrators who wish to maximise the tools and features provided by the Ansible project to advance organisational IT infrastructures and processes.

Participants will also have the opportunity to execute complex Ansible implementations for large-scale applications, utilising its open-source tower to enhance DevOps management and collaboration capabilities.

By the conclusion of this training, participants will be able to:

• Install and configure Ansible alongside other open-source tools and resources.
• Establish a centralised system for DevOps management using key Ansible project features.
• Operate Ansible's automation tools and advanced resources to achieve a CI/CD approach.
• Implement improved SysOps methods using Ansible's collaborative features for managing larger teams.
• Enhance the execution of DevOps tasks within the organisation and optimise existing processes.
• Integrate Ansible with external platforms and leverage additional Ansible tools to benefit the organisation.

This instructor-led, live training in Auckland (online or on-site) is designed for system operators and administrators who want to use Foreman and Katello to manage and monitor their servers and infrastructure.

By the end of this training, participants will be able to:

• Configure Foreman to automate system provisioning and configuration.
• Install Katello and utilise its content management features to create, organise, and manage repositories.
• Track infrastructure changes using Foreman's reporting and monitoring tools.

This instructor-led, live training in Auckland (available online or on-site) is tailored for system administrators who wish to leverage Microsoft SCCM to manage their infrastructures.

By the conclusion of this training, participants will be able to:

• Utilise the Configuration Manager console for infrastructure management.
• Configure public key infrastructures to enhance the security of Microsoft SCCM.
• Execute advanced application deployment and perform troubleshooting.

SaltStack (or Salt) is a Python-based, open-source configuration management tool designed to automate the provisioning of hardware and software within an IT environment. SaltStack is widely recognised as an orchestration tool in cloud and IT operational settings.

In this instructor-led, live training (available onsite or remotely), participants will learn how to deploy SaltStack by engaging in hands-on practice covering the setup, configuration, provisioning, optimisation, and troubleshooting of a group of servers in a simulated cloud environment.

By the end of this training, participants will be able to:

• Install and configure SaltStack
• Automate administrative tasks related to infrastructure
• Provision and manage new code and application packages
• Create reusable configuration templates
• Use SaltStack to monitor your systems
• Develop strategies to optimise infrastructure
• Troubleshoot SaltStack and environment issues

Audience

• System administrators
• DevOps engineers

Format of the Course

• Part lecture, part discussion, exercises and extensive hands-on practice

Notes

• To request a customised training session for this course, please contact us to arrange.

Zammad is a contemporary, web-based open-source helpdesk and customer support system. It consolidates tickets from email, chat, phone, and social media into one unified queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow while ensuring customer data remains within your own infrastructure.

This instructor-led live training (available online or onsite) is designed for intermediate support managers and system administrators who wish to utilise Zammad to swap out cloud helpdesk platforms for a self-hosted, sovereign ticketing system.

By the conclusion of this training, participants will be able to:

• Install Zammad from packages or via Docker with PostgreSQL.
• Configure email, chat, and API channels for ticket ingestion.
• Design workflows, escalations, and SLA timers.
• Set up role-based access, groups, and organisations.
• Integrate with knowledge bases, reporting tools, and webhooks.

Format of the Course

• Interactive lecture and discussion.
• Extensive exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customisation Options

• To request bespoke training for this course, please contact us to arrange.