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Course Outline

Basic Change Strategies

  • How do we determine where the business currently stands?
  • Once this is established, we can begin planning for change, which may involve:
    • Planning to Attack: challenging the competition
    • Planning to Defend: safeguarding our current position

The 9 Change Principles in Detail

  • Compelling Reason for Change
  • Clear Vision and Objectives
  • Context for Change
  • Momentum
  • Stakeholder Engagement
  • Alignment
  • Embedding Change
  • Strong Sponsorship
  • Emotional Responses to Change

Resistance to Change

  • Why do people resist change?
  • What are the potential benefits of resisting change?

Team Development through a Change Process

  • What challenges do teams face in change environments?
  • What are the potential benefits of resisting change?

Handling Conflict

  • What should we do when change goes wrong?
  • How do we manage conflict within the change process?

Action Planning

  • Creating an implementable Change Plan for a specific area of the business
 14 Hours

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