Chatbots for Developers Training Course
Chatbots (also known as chatterbots or conversational agents) are software applications that leverage artificial intelligence (AI) to interact and communicate with users through text, voice, or text-to-speech. Chatbots enable organisations to deliver automated services to customers, employees, and site visitors at minimal cost.
This instructor-led, live training (available online or on-site) is designed for developers who wish to install, configure, and manage chatbot-building platforms and code-based frameworks to create and deploy chatbot services.
By the end of this training, participants will be able to design, build, evaluate, and test chatbot services, providing automated chat or voice support interfaces for their users.
Course Format
- Interactive lectures and discussions.
- Abundant exercises and practical activities.
- Hands-on implementation in a live lab environment.
Course Customisation Options
- To request a customised version of this training, please contact us to arrange.
Course Outline
Introduction
Overview of Chatbots and Artificial Intelligence (AI)
Understanding Chatbot Architecture and Natural Language Processing (NLP)
Exploring Chatbot Applications and Types
Understanding Customer Goals and Needs
Designing Chatbot Scripts and Flows
Building Chatbots Using Code-Based Frameworks
Exploring Existing Platforms for Chatbot Development
Setting Up a Developer Environment for Chatbots
Working with Training Data for NLP Models
Pre-processing Incoming Data
Designing a Text Classifier Model
Working with Entities, Intents, and Contexts
Working with Server Integration and Data Synchronisation
Creating a Simple Text-Based Chatbot
Creating a Simple Voice-Based Chatbot
Using Speech Recognition Technology
Evaluating and Testing Chatbots
Troubleshooting
Summary and Conclusion
Requirements
- Knowledge of application development and programming languages
- Understanding of artificial intelligence (AI) and natural language processing (NLP) concepts
Audience
- Developers
Open Training Courses require 5+ participants.
Chatbots for Developers Training Course - Booking
Chatbots for Developers Training Course - Enquiry
Chatbots for Developers - Consultancy Enquiry
Testimonials (1)
The engagement of the instructor
Wayne Jeftha - Vodacom
Course - Microsoft Bot Framework Composer
Provisional Upcoming Courses (Require 5+ participants)
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