Claude AI for Research and Knowledge Management Training Course

This instructor-led, live training in New Zealand (online or onsite) is aimed at beginner to intermediate-level content creators, writers, and marketers who want to leverage Claude AI for content generation, editing, and summarisation to enhance blogs, reports, and marketing materials.

By the end of this training, participants will be able to:

• Use Claude AI for content brainstorming and idea expansion.
• Enhance writing with AI-assisted editing and proofreading.
• Generate summaries for long-form content and reports.
• Automate marketing copy creation for different platforms.

Claude AI is a generative AI system designed to assist with reasoning, content generation, knowledge retrieval, and workflow automation.

This instructor-led, live training (online or on-site) is aimed at beginner-level professionals who wish to apply Claude AI to customer support and service operations tasks.

Upon completing this programme, learners will be able to:

• Use Claude to accelerate support triage and classification.
• Create tone-consistent customer responses and summaries.
• Automate ticket drafting and knowledge retrieval processes.
• Integrate Claude into existing customer support workflows.

Course Format

• Guided lectures featuring real-world support scenarios.
• Practical exercises based on enterprise service cases.
• Hands-on use of Claude in a simulated support environment.

Course Customisation Options

• If you require this course to be tailored to your organisation's support workflows, please contact us to discuss customisation.

Claude AI is an advanced language and reasoning system that supports structured data tasks, analytical workflows, and the enhancement of business intelligence capabilities.

This instructor-led, live training (available online or on-site) is designed for beginner to intermediate-level professionals who wish to leverage Claude to accelerate data analysis, generate insights, and streamline business intelligence processes.

Upon completing this training, participants will be able to:

• Apply Claude to conduct ad-hoc exploratory data analysis.
• Generate SQL queries, summaries, and data transformations using natural language prompts.
• Utilise Claude to design dashboards, KPIs, and analytical views more efficiently.
• Interpret business data with greater accuracy through structured, AI-assisted reasoning.

Course Format

• Instructor-led demonstrations and guided discussions.
• Hands-on exercises using real-world business datasets.
• Practical application of Claude within business intelligence-focused scenarios.

Course Customisation Options

• If customisation is required to align with your internal business intelligence tools or workflows, please contact us to arrange a tailored version of this course.

This instructor-led, live training in New Zealand (delivered either online or on-site) is designed for intermediate-level software developers and AI engineers who wish to integrate Claude AI into their applications, create AI-powered chatbots, and enhance software functionality through AI-driven automation.

By the conclusion of this training, participants will be able to:

• Utilise the Claude AI API to embed AI into applications.
• Develop AI-driven chatbots and virtual assistants.
• Enhance applications with AI-powered automation and natural language processing (NLP).
• Optimise and fine-tune Claude AI models for diverse use cases.

Claude AI is an advanced language model designed to support complex analytical, strategic, and organisational tasks.

This instructor-led, live training (online or on-site) is aimed at beginner-level project management and planning professionals who wish to use Claude AI to strengthen project design, documentation, communication, and long-term planning activities.

Upon completing this training, participants will gain the ability to:

• Create project documentation such as charters, briefs, and scopes using Claude AI.
• Analyse risks, constraints, and dependencies with AI-supported reasoning.
• Develop stakeholder communications and reporting outputs tailored to different audiences.
• Use Claude AI to support sprint planning, prioritisation, and roadmap refinement.

Format of the Course

• Instructor explanations combined with guided demonstrations.
• Hands-on practice using real-world project management scenarios.
• Structured exercises applying Claude AI in a live environment.

Course Customisation Options

• Custom scenarios, organisation-specific templates, or industry-focused workflows can be integrated upon request.

This instructor-led, live training in New Zealand (delivered online or on-site) is designed for beginner-level professionals who want to integrate Claude AI into their daily workflows to improve efficiency and automation.

By the end of this training, participants will be able to:

• Use Claude AI to automate repetitive tasks and streamline workflows.
• Boost personal and team productivity through AI-powered automation.
• Integrate Claude AI with existing business tools and platforms.
• Optimise AI-driven decision-making and task management.

This instructor-led, live training in New Zealand (online or onsite) is aimed at software developers and engineering teams who wish to use Claude Code to accelerate development cycles, improve code quality, and automate repetitive programming tasks.

By the end of this training, participants will be able to install and configure Claude Code, edit multi-file codebases with natural language, leverage approval modes, and integrate with Git and CI/CD.

This instructor-led, live training in New Zealand (online or on-site) is aimed at beginner-level business professionals, customer support teams, and tech enthusiasts who wish to understand the fundamentals of Claude AI and leverage it for business applications.

By the end of this training, participants will be able to:

• Understand Claude AI's capabilities and use cases.
• Set up and interact with Claude AI effectively.
• Automate business workflows using conversational AI.
• Enhance customer engagement and support through AI-driven solutions.