Design Thinking Training Course
Overview:
The Design Thinking (DT) process comprises five stages: empathise, define the problem, ideate, prototype, and test.
In an increasingly complex world, we encounter challenges that often demand specialised approaches. Design Thinking equips us to tackle such complex issues effectively. Mastering design thinking enhances our ability to solve intricate problems, communicate more clearly, persuade with greater efficiency, drive better business outcomes, and elevate both organisational and individual behaviour and performance.
- How DT works: learn from people and problems, identify patterns, develop a model (accounting for model drift), test the model, evaluate its effectiveness, and re-engineer as needed.
- The relationship between Design Thinking, innovation, and entrepreneurship.
- DT methods and tools: persona, stakeholder map, customer journey map, service blueprint, and business model innovation.
- Applications of DT: cultivating a design mindset, driving disruptive innovation, adopting an iterative approach, using agile estimation techniques, applying critical thinking, problem-solving, teamwork, leadership readiness, communication skills, technological fluency, forward-thinking, intercultural and ethical competence, emotional intelligence, self-awareness, negotiation skills, and conflict resolution.
Objectives:
- To grasp the fundamentals and nuances of Design Thinking.
- To explore key concepts, factors, theories, types, and models within Design Thinking.
- To experiment with, experience, and practice Design Thinking in real-world scenarios.
Delivery:
This is a one-day (4-hour) training course consisting of:
- lectures (40% – covering theories, concepts, models, and interactive discussions),
- group exercises (30% – including group dynamics, games, group discussions, and simulated conflict resolution activities),
- individual activities (15% – involving writing, design tasks, and peer feedback),
- and other elements (15% – such as videos and reading materials).
Note: Due to the nature of this course, a minimum group size of three participants is required.
This course is available as onsite live training in New Zealand or online live training.Course Outline
Session 1: Introduction to Design Thinking (60 mins)
Session 2: Key concepts, theories, types, and models in DT (60 mins)
Session 3: Applying DT in daily work (60 mins)
Session 4: Impact (60 mins)
Requirements
No specific prerequisites are required to attend this course.
Open Training Courses require 5+ participants.
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Provisional Upcoming Courses (Require 5+ participants)
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