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Course Outline

Introduction to Quality Management

  • Overview of SAP Quality Management (QM)
  • Understanding processes and available solutions

Understanding Quality Management

  • Applying QM within logistics supply chains and company processes
  • Applying QM in procurement
  • Applying QM in production
  • Applying QM in sales and distribution

Quality Planning

  • Understanding quality planning features
  • Managing basic and specific data
  • Inspection planning
  • Failure modes
  • Understanding effect analysis and control plans

Quality Inspection and Control

  • Overview of quality control
  • Understanding quality level control charts
  • Creating an inspection lot
  • Completing an inspection lot

Quality Certificates

  • Using basic SAP scripts
  • Introduction to quality certificates
  • Applying condition techniques and forms for quality certificates
  • Creating and defining certificates
  • Manually dispatching certificates
  • Certificate profiles and profile characteristics

Quality Notification

  • Introduction to quality notifications
  • Creating and processing quality notifications
  • Document flow for quality notifications
  • Complaints and items/defects
  • Managing task statuses
  • Selecting and evaluating quality notifications
  • Assigning and changing user statuses
  • Processing return deliveries
  • Understanding functions in return delivery processing
  • Quality notifications on the internet

Managing Test Equipment

  • Creating a task list with QM data
  • Displaying logs and notification timelines
  • Managing items and tasks
  • Creating test equipment
  • Measuring points and maintenance plans

Logistic Controls

  • Introduction to logistic controls
  • Source inspections
  • Quality assurance agreements
  • Processing manufacturer part numbers in QM

QM in Production and Sales Distribution (SD)

  • Planning and implementing inspections
  • Transferring inspection results
  • Reassigning partial lots
  • Impact of delivery processing

QM Basic Functions and Interfaces

  • Creating and maintaining orders
  • Copying and deleting orders and assignments
  • Creating and using worklists
  • Triggering source and recurring inspections
  • Recording results
  • Creating job variants
  • Changing inspection lots
  • QM interface types
  • Logical locking
  • Using a statistical data interface
  • Understanding application data structures

QM in Procurement

  • Procurement QM requirements
  • Defining delivery blocks
  • Defining QM systems

Stability Study

  • Process flow of stability studies
  • Objectives of stability studies

Summary and Next Steps

 21 Hours

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