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Course Outline

Introduction

  • Wireshark -- more than just a last-resort tool

Overview of Network Troubleshooting Concepts

  • Root cause analysis

Installing Wireshark

Overview of Wireshark Features

  • Navigating the UI interface

Capturing Traffic in the Test Environment

  • Selecting the appropriate network interface
  • Capturing packets on both wired and wireless networks

Analyzing the Logs

  • Inspecting HTTP packets
  • Reviewing bidirectional TCP streams
  • Saving logs for offline inspection

Analyzing Connection Speed Issues for Specific Websites

  • Applying filters
  • Reviewing statistics

Analyzing by Traffic Type

  • DNS, ARP, IPv4, IPv6, ICMP, UDP, TCP, and HTTP/HTTPS
  • Persistent slow connections over extended periods

Checking Response Times

  • Configuring delta time columns

Identifying Machines Infected with Malware

  • Examining ARP traffic

Investigating Sources of Network Traffic

  • Intel ANS probe
  • Broken or misconfigured software (network flooding)

Pinpointing Performance Issues

  • Generating statistical charts and graphs
  • Utilizing color-coding in Wireshark
  • Filtering specific traffic
  • Leveraging the Wireshark Expert System and TCP/IP Resolution Flowchart

Troubleshooting Connections in Secured Network Environments

  • Managing proxies, firewalls, and clients

Optimizing Wireshark Configuration for Performance

  • Conducting non-intrusive analysis

General Troubleshooting Techniques

Summary and Conclusion

Requirements

  • A solid understanding of TCP/IP networking principles
 21 Hours

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