Building AI Agents on Alibaba Cloud Training Course

This instructor-led, live training in New Zealand (online or onsite) is aimed at intermediate-level AI engineers and software developers who wish to build intelligent agents using Quark for tasks such as process automation, dynamic decision-making, and workflow optimisation.

By the end of this training, participants will be able to:

• Understand the architecture and capabilities of Quark.
• Design and implement intelligent agents using Quark for automation tasks.
• Integrate Quark with existing systems for data processing and decision-making.
• Develop real-time decision-making workflows using Quark.

This instructor-led, live training in New Zealand (online or on-site) is aimed at advanced-level AI developers and enterprise architects who wish to customise and deploy Qwen for various enterprise applications.

By the end of this training, participants will be able to:

• Customise Qwen to meet specific enterprise needs.
• Deploy Qwen in a cloud or on-premise environment.
• Integrate Qwen with existing enterprise systems and applications.
• Monitor and optimise the performance of Qwen-based solutions.

WrenAI is an AI-powered analytics platform designed to connect data, model insights, and generate dashboards. In enterprise environments, robust governance and security are critical to ensuring safe and compliant adoption.

This instructor-led, live training (online or on-site) is aimed at advanced-level enterprise professionals who wish to implement governance, compliance, and security patterns for WrenAI at scale.

By the end of this training, participants will be able to:

• Design and implement permissioning models in WrenAI.
• Apply auditability and monitoring practices for compliance.
• Set up secure environments with enterprise-level controls.
• Roll out WrenAI safely across large organisations.

Course Format

• Interactive lectures and discussions.
• Hands-on labs focused on governance and security configurations.
• Practical exercises simulating enterprise rollout scenarios.

Course Customisation Options

• To request a customised training session for this course, please contact us to arrange.

WrenAI enables organisations to move beyond static dashboards toward conversational analytics and embedded generative BI. This transition requires careful adoption planning, migration of assets, and effective change management practices.

This instructor-led, live training (online or onsite) is aimed at intermediate-level BI and data platform professionals who wish to modernise legacy BI systems with WrenAI.

By the end of this training, participants will be able to:

• Evaluate legacy BI environments and identify modernisation opportunities.
• Plan and execute migrations from static dashboards to WrenAI.
• Adopt conversational analytics and embedded GenBI capabilities.
• Lead organisational change management for BI modernisation.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises with migration and adoption planning.
• Practical labs on conversational analytics and embedded GenBI.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

WrenAI enables natural language to SQL generation and AI-powered analytics, making data access faster and more intuitive. For enterprise-grade use, quality assurance and observability practices are essential to ensure accuracy, reliability, and compliance.

This instructor-led, live training (online or onsite) is aimed at advanced-level data and analytics professionals who wish to evaluate query accuracy, apply prompt tuning, and implement observability practices for monitoring WrenAI in production.

By the end of this training, participants will be able to:

• Evaluate the accuracy and reliability of NL to SQL outputs.
• Apply prompt tuning techniques to improve performance.
• Monitor drift and query behaviour across time.
• Instrument WrenAI with logging and observability frameworks.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises with evaluation and tuning techniques.
• Practical labs on observability and monitoring integrations.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

This instructor-led, live training in New Zealand (delivered online or on-site) is tailored for intermediate-level customer service managers and automation specialists seeking to harness Quark to automate customer support operations and boost efficiency.

By the conclusion of this training, participants will be able to:

• Grasp the key features and functionalities of Quark.
• Automate customer service workflows using Quark.
• Integrate Quark with existing customer support systems.
• Monitor and optimise automated customer interactions.

Qwen Chat is an AI-powered assistant designed to streamline daily business activities by helping users summarise content, generate communications, and organise information efficiently.

This instructor-led, live training (online or on-site) is aimed at beginner-level users who wish to enhance their productivity through practical, non-technical AI assistance in day-to-day office workflows.

At the conclusion of the programme, participants will be equipped to:

• Leverage Qwen Chat to generate clear and effective written content.
• Summarise documents and extract key information for decision-making.
• Streamline meeting preparation and internal communications.
• Use AI to support research, data organisation, and routine administrative tasks.

Format of the Course

• Instructor explanations combined with interactive demonstrations.
• Scenario-based practice exercises for real office use cases.
• Hands-on application with guided AI workflows.

Course Customisation Options

• For tailored training aligned with your organisation's workflows, we can customise the agenda to match your needs.

Qwen Chat is an AI-driven assistant designed to help organisations create, organise, and maintain high-quality internal content and knowledge assets.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to streamline documentation efforts, improve content accuracy, and enhance knowledge management processes using AI.

After completing this training, participants will be ready to:

• Clean and structure internal documentation for clarity and consistency.
• Generate and refine policies, SOPs, and guidelines.
• Create accurate FAQs and knowledge base articles for internal use.
• Use AI to support content updates, versioning, and governance.

Format of the Course

• Instructor-led demonstrations with interactive discussion.
• Hands-on exercises using real documentation scenarios.
• Practical activities focused on managing internal knowledge assets.

Course Customisation Options

• Customised versions of this training can be arranged to match your organisation's content workflows and documentation standards.

Qwen Chat is a versatile AI-powered assistant designed to enhance communication, elevate response quality, and support scalable customer service operations.

This instructor-led, live training (available online or on-site) is tailored for intermediate-level professionals who wish to leverage Qwen Chat to streamline support tasks, enrich client interactions, and ensure consistent communication across teams.

Upon completion of this training, participants will gain the skills to:

• Craft effective AI-assisted support responses.
• Develop reusable templates for common inquiries.
• Apply prompt strategies to deliver accurate and reliable outputs.
• Harness Qwen Chat to enhance follow-up, escalation, and documentation workflows.

Course Format

• Guided demonstrations with practical examples.
• Hands-on exercises modelled after real-world support scenarios.
• Interactive practice sessions using a live-lab environment.

Course Customisation Options

• Custom adaptations may be arranged to align with your organisation's support workflows and communication standards.

Qwen Chat is an AI-driven communication and productivity tool that requires careful governance to ensure compliant, ethical, and responsible usage across the workplace.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to develop, implement, or oversee responsible-use policies and governance frameworks for Qwen Chat within their organisations.

Upon completion of this training, participants will gain the ability to:

• Establish foundational governance practices for Qwen Chat adoption.
• Define responsible-use guidelines aligned with data privacy requirements.
• Design safe and compliant prompt usage frameworks.
• Implement monitoring, audit trails, and enforcement mechanisms.

Format of the Course

• Instructor-led discussions supported by real-world case examples.
• Policy-building exercises and collaborative workshops.
• Hands-on practice with governance scenarios in a live-lab setting.

Course Customisation Options

• Training can be tailored to address your organisation's compliance, governance, and operational requirements.

Qwen Chat is an AI-driven analysis and drafting tool designed to help teams extract insights, summarise complex materials, and accelerate business intelligence workflows.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to enhance market research, competitive analysis, and strategic reporting using Qwen Chat.

Upon completion of this training, participants will be prepared to:

• Summarise industry reports and large documents efficiently.
• Generate clear, structured competitive comparisons.
• Create business briefs, SWOT analyses, and insight summaries.
• Develop prompt workflows that accelerate intelligence gathering.

Format of the Course

• Practical demonstrations supported by guided explanation.
• Scenario-based exercises focused on real market analysis tasks.
• Hands-on activities using a live-lab environment.

Course Customisation Options

• Training can be adapted to align with your organisation's market research and competitive intelligence workflows.

This instructor-led, live training in New Zealand (online or on-site) is designed for advanced-level NLP specialists, data scientists, and AI researchers who wish to integrate Qwen into their NLP workflows.

By the end of this training, participants will be able to:

• Understand the architecture and features of Qwen.
• Utilise Qwen for advanced NLP tasks, including text generation, analysis, and transformation.
• Integrate Qwen into AI applications for processing natural language data.
• Optimise NLP workflows using Qwen APIs and libraries.
• Evaluate and fine-tune Qwen models for specific tasks.

The WrenAI API provides a powerful interface for generating SQL queries from natural language, developing custom applications, and integrating charts into internal platforms.

This instructor-led, live training (available online or on-site) is designed for intermediate-level engineers who want to leverage the WrenAI API for practical use cases, including SQL generation, data visualisation, and application integration.

By the end of this training, participants will be able to:

• Authenticate and connect applications to the WrenAI API.
• Generate SQL queries from natural language inputs.
• Create and embed charts using API endpoints.
• Integrate WrenAI into backend systems and internal tools.

Course Format

• Interactive lectures and discussion sessions.
• Hands-on exercises involving API calls and integrations.
• Practical projects that connect applications, charts, and data pipelines.

Course Customisation Options

• To request a customised training session for this course, please contact us to arrange.

WrenAI Cloud is a modern platform for connecting data sources, modelling data, and building interactive dashboards.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level data professionals who wish to learn how to set up WrenAI Cloud, model data, and visualise insights in dashboards.

By the end of this training, participants will be able to:

• Set up and configure WrenAI Cloud environments.
• Connect WrenAI Cloud to multiple data sources.
• Model data and define relationships for analytics.
• Create interactive dashboards for business insights.

Format of the Course

• Interactive lecture and discussion.
• Hands-on cloud platform configuration and data modelling.
• Practical exercises in dashboard building and visualisation.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

WrenAI empowers finance teams to model key performance indicators (KPIs), integrate standardised metrics, and design dashboards that align with regulatory requirements and audit standards.

This instructor-led, live training (available online or on-site) is designed for intermediate to advanced-level finance professionals seeking to leverage WrenAI to build compliant financial data models and dashboards that support strategic decision-making and risk management.

By the end of this training, participants will be able to:

• Model financial KPIs and metrics using WrenAI.
• Develop dashboards that meet regulatory and audit requirements.
• Integrate WrenAI with finance data sources for real-time reporting.
• Apply best practices in financial analytics and risk monitoring.

Course Format

• Interactive lectures and discussions.
• Hands-on exercises using financial data models.
• Practical labs focused on dashboard design and compliance reporting.

Course Customisation Options

• To request a customised version of this training, please contact us to arrange.