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Course Outline

Introduction to Artificial Intelligence in the Corporate Environment

  • What is AI? Exploring basic concepts and real-world applications
  • Types of AI utilised in companies (chatbots, automation, data analysis, etc.)
  • Risks, limitations, and ethical considerations

Practical Applications of AI: Security, Processes, and Communication

  • AI in internal process automation
  • AI support for internal and external communication
  • Information security: best practices for using AI tools
  • Use cases and recommended tools for each department

AI and Productivity: Tools That Optimise Work

  • Utilising AI to create documents, summaries, and presentations
  • AI as a research, organisation, and task planning assistant
  • Integrations with everyday tools (Google Workspace, Microsoft 365, etc.)

Fundamentals of Prompt Engineering

  • What are prompts and why they matter
  • Structure of an effective prompt: clarity, context, and command
  • Practical examples for administrative and operational areas
  • Hands-on exercises with tools like ChatGPT, Gemini, Copilot, etc.

Best Practices and Planning for AI Adoption

  • How to train your team for safe and strategic AI usage
  • Defining boundaries and usage policies within the company
  • Next steps for scalable adoption

Summary and Conclusion

Requirements

  • A foundational understanding of corporate workflows and communication practices
  • General computer literacy
  • A keen interest in exploring AI tools for enhanced productivity and strategic application

Audience

  • Administrative staff
  • Operations professionals
  • Team leaders and internal support staff
 14 Hours

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