Strategic AI Implementation for Operational Excellence Training Course

Agentic AI for Business Automation is a hands-on course designed to teach participants how to design, integrate, and scale AI-driven agents for real-world business processes. The course focuses on mapping automation opportunities, integrating tools, and building practical use cases across customer service, supply chain, and marketing workflows.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to implement AI-powered automation using no-code, low-code, and Python-based approaches.

By the end of this training, participants will be able to:

• Identify key areas where agentic AI can drive process efficiency and innovation.
• Map workflows suitable for AI agent integration.
• Implement automation through APIs and orchestration tools.
• Integrate AI models into real business scenarios with measurable impact.
• Develop governance and monitoring structures for AI-driven operations.

Course Format

• Interactive lectures and practical demonstrations.
• Hands-on exercises and guided projects.
• Live implementation in a sandbox automation environment.

Course Customisation Options

• To request a customised training session for this course, please contact us to arrange.

This instructor-led, live training in New Zealand (online or on-site) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to use Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to address traditional "bottlenecks" in the software development lifecycle (SDLC). By applying AI to areas such as GitOps, capacity planning, and requirements engineering, organisations can achieve greater precision in forecasting and significantly reduce the time spent on administrative overhead. This approach enables teams to focus on high-value creative work, while AI manages the complexity of data processing and scenario planning.

By the end of this training, participants will be able to:

• Understand the technical foundations of Transformers, LLMs, and SLMs.
• Critically evaluate AI tools based on cost, latency, data privacy, and vendor lock-in.
• Master advanced prompt engineering and RAG techniques for professional use.
• Integrate AI into the full Agile lifecycle, from ideation and backlog refinement to risk management.
• Identify and mitigate risks related to AI ethics, biases, hallucinations, and "model collapse."
• Apply "model-based problem solving" to complex engineering and management tasks.

 

This instructor-led, live training in New Zealand (online or on-site) is aimed at beginner-level, intermediate-level, and advanced-level professionals who wish to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, we focus on augmenting it—using Artificial Intelligence to handle repetitive tasks, accelerate conceptualisation, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.

By the end of this training, participants will be able to:

• Generate three to five conceptual variants in the time it previously took to create one.
• Carry out independent high-end post-production on renderings, removing the need to outsource minor corrections externally.
• Leverage Multimodal AI (Gemini/GPT) to analyse complex legal building codes and technical documentation.
• Implement automated administrative workflows to reclaim several hours of manual work each week.

 

Artificial Intelligence (AI) for Corporate Professionals is an introductory course that explores how AI can be safely and effectively applied across departments within the corporate environment to boost productivity, enhance communication, and streamline operations.

This instructor-led, live training (online or onsite) is aimed at non-technical corporate professionals who wish to understand and begin using AI tools like ChatGPT, Gemini, and Copilot to improve their everyday workflows.

By the end of this training, participants will be able to:

• Understand AI fundamentals, risks, and ethical considerations.
• Apply AI to automate tasks and assist with communication and research.
• Create structured prompts tailored to real-world administrative tasks.
• Plan for safe, scalable adoption of AI tools within their teams.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of AI tools in corporate scenarios.
• Guided exercises focused on process improvement and communication.

Course Customisation Options

• To request a customised training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in New Zealand (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This instructor-led, live training in New Zealand (online or on-site) is designed for beginner-level administrative staff who wish to gain a foundational understanding of AI and its applications in administrative tasks.

By the end of this training, participants will be able to:

• Understand the fundamentals of Artificial Intelligence (AI).
• Learn how AI can be integrated into everyday administrative tasks.
• Improve efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and carrying out manual validations using AI tools.

This instructor-led, live training in New Zealand (online or on-site) is aimed at intermediate-level to advanced-level developers and AI enthusiasts who wish to create advanced AI workflows in n8n.

By the end of this training, participants will be able to:

• Understand the integration of AI services with n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and use pre-built AI nodes in n8n.
• analyse and optimise the performance of AI workflows.

Artificial Intelligence (AI) is reshaping the way we work by automating routine tasks, boosting collaboration, and improving decision-making capabilities. Platforms such as ChatGPT and Microsoft Copilot empower teams to create content, analyse data, and streamline communication. However, it is essential to use these tools with a clear understanding of data privacy, security protocols, and ethical standards.

This instructor-led live training, available online or onsite, is designed for beginner-level professionals and managers who want to grasp the fundamentals of AI and apply these tools safely and effectively in their daily workflows.

Upon completing this training, participants will be able to:

• Grasp the core principles of AI and its applications within the workplace.
• Leverage ChatGPT and Copilot to enhance productivity and team collaboration.
• Utilise AI tools responsibly, with a keen awareness of data privacy and ethical considerations.
• Identify opportunities to automate repetitive tasks using AI.

Course Format

• Interactive lectures and group discussions.
• Practical exercises based on real-world business scenarios.
• Guided practice sessions featuring ChatGPT, Copilot, and automation prompts.

Customisation Options

• To arrange a tailored training session for this course, please get in touch with us.

Artificial Intelligence (AI) is a rapidly evolving field that provides tools and systems capable of automating tasks, analysing data, and enhancing decision-making across all business functions.

This instructor-led, live training (online or on-site) is aimed at non-technical professionals who wish to understand what AI is, how it works, and how it can improve productivity across departments in a company.

By the end of this training, participants will be able to:

• Understand the basic concepts and capabilities of AI.
• Recognise how AI is transforming various business areas.
• Identify AI tools that can be used to enhance daily workflows.
• Integrate simple AI-powered processes to improve decision-making and efficiency.

Format of the Course

• Interactive lecture and discussion.
• Hands-on demonstrations using AI tools.
• Scenario-based exercises and use case exploration.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

Key Learning Outcomes

Core Tools and Features
Participants will become acquainted with Canva’s fundamental tools, including adding and formatting text, and manipulating images and graphics—the essential building blocks for creating clear and visually appealing designs.

Developing Your Initial Project
Through a practical session, participants will design their first project, gaining skills in selecting templates, customising colours and fonts, and personalising designs with individual elements.

Advanced Design Strategies
Participants will delve into advanced features to produce professional and distinctive projects, such as working with gradients, infographics, diagrams, and photo editing techniques (including filters, cropping, and colour correction).

Leveraging AI in Canva
Participants will learn to utilise AI tools to automate tasks, generate graphics and text, and streamline the design process, thereby enhancing both efficiency and quality.

ChatGPT and Microsoft 365 Copilot are AI-powered tools designed to boost productivity and streamline communication through automation, intelligent content creation, and workflow optimisation.

This instructor-led, live training (available online or on-site) is tailored for intermediate-level professionals who want to harness the combined power of ChatGPT and Microsoft 365 Copilot to automate document creation, enhance communication, and improve data-driven decision-making.

By the end of this training, participants will be able to:

• Use ChatGPT to automate drafting, summarisation, and idea generation tasks.
• Apply advanced prompting techniques to produce higher-quality AI outputs.
• Leverage Microsoft 365 Copilot in Excel, PowerPoint, and Outlook to analyse data and streamline communication.
• Integrate Copilot into enterprise workflows to support collaboration and process automation.

Course Format

• Interactive lectures and demonstrations.
• Hands-on exercises and real-world case studies.
• Practical application within the Microsoft 365 environment.

Course Customisation Options

• To request a customised version of this course, please contact us to make arrangements.

ChatGPT is an AI-powered conversational tool that boosts productivity by supporting content creation, research, communication, and workflow automation.

This instructor-led, live training (available online or on-site) is designed for professionals with little to no experience in AI who want to maximise their efficiency by using ChatGPT for everyday tasks.

By the end of this training, participants will be able to:

• Understand the fundamentals of ChatGPT and how it works.
• Use ChatGPT effectively for a range of workplace tasks.
• Optimise prompts to achieve better responses.
• Identify ChatGPT’s limitations and apply best practices for its use.

Course Format

• Interactive lectures and discussions.
• Plenty of exercises and hands-on practice.
• Practical implementation in a live-lab environment.

Course Customisation Options

• To request a customised version of this training, please contact us to arrange.

By the end of this training, participants will be able to:

• Master enterprise prompt architecture across six layers (Role, Context, Constraints, Domain Standards, Format, Examples).
• Encode business, security and compliance constraints (GDPR, EU AI Act, sector standards) directly into prompts.
• Co-create a prompt library that is validated, shared and governed by all teams.
• Define sustainable governance: the Prompt Curator role, naming conventions, versioning and quality metrics.
• Depart with concrete deliverables: Library v1.0, Governance Charter and a 30-Day Deployment Plan.

Course format for participant assessment

• Interactive multi-profile workshops (Architects, Developers, QA, Team Leaders).
• Facilitated co-construction by an architect-consultant: participants build real, operational deliverables.
• All co-created deliverables belong entirely to the client organisation.

Course customisation options

• To request a customised version of this training, please contact us to make the
  necessary arrangements.

Artificial Intelligence (AI) is a branch of computer science that enables systems to perform tasks that typically require human intelligence, such as reasoning, learning, and decision-making.

This instructor-led, live training (online or onsite) is aimed at beginner-level business and administrative professionals who wish to understand how AI supports process automation and can be applied in their daily work to improve efficiency and productivity.

By the end of this training, participants will be able to:

• Understand the basic concepts and principles of Artificial Intelligence.
• Recognise how AI is transforming business processes across departments.
• Identify opportunities to apply AI tools for task automation and decision support.
• Use practical AI-based tools to simplify daily administrative and analytical work.

Format of the Course

• Interactive lecture and discussion.
• Case studies and real-world examples.
• Hands-on exercises using accessible AI tools.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

Artificial Intelligence (AI) is no longer a distant concept—it is a part of our everyday personal and professional lives. From chatbots and image recognition to document analysis and voice assistants, AI technologies are reshaping how we work, communicate, and make decisions. This beginner-friendly course provides participants with a clear and accessible introduction to AI, without requiring a technical background. Through simple explanations, real-life examples, and interactive activities, attendees will understand what AI is, how it works, and how to use it responsibly and effectively.