AI for Productivity and Safe Use in the Workplace Training Course
Artificial Intelligence (AI) is transforming the way we work — from automating routine tasks to enhancing collaboration and decision-making. Tools such as ChatGPT and Microsoft Copilot enable teams to generate content, analyse data, and streamline communication, but they must be used with a clear understanding of data privacy, security, and ethical guidelines.
This instructor-led, live training (available online or on-site) is designed for beginner-level professionals and managers who wish to understand the fundamentals of AI and apply AI tools safely and effectively in their day-to-day operations.
By the end of this training, participants will be able to:
- Understand the fundamentals of AI and its applications in the workplace.
- Use ChatGPT and Copilot to boost productivity and collaboration.
- Apply AI tools responsibly, with awareness of data privacy and ethical considerations.
- Identify opportunities to automate repetitive tasks using AI.
Course Format
- Interactive lecture and discussion.
- Hands-on exercises based on real-world business scenarios.
- Guided practice with ChatGPT, Copilot, and automation prompts.
Course Customisation Options
- To request a customised version of this course, please contact us to arrange.
Course Outline
Introduction to Artificial Intelligence
- What AI is and what it is not
- Key concepts: automation, machine learning, and natural language processing
- Examples of AI tools used in daily business operations
AI in the Workplace
- Benefits of using AI in administrative and analytical tasks
- Common AI-powered tools for productivity (ChatGPT, Copilot, Bard, etc.)
- Case examples of AI in finance, logistics, and management support
Practical Use of ChatGPT
- Composing professional emails and reports
- Summarising information and generating meeting notes
- Brainstorming and idea generation through prompts
Using Microsoft Copilot for Productivity
- Integrating Copilot with Microsoft 365 applications (Word, Excel, Outlook)
- Automating document creation and data analysis
- Collaborative AI assistance in meetings and presentations
Automation and Prompting Techniques
- How to write effective prompts for accurate AI responses
- Creating automation scripts using plain-language AI prompts
- Workflow examples for repetitive administrative tasks
Responsible AI Use and Data Privacy
- Understanding AI limitations and avoiding overreliance
- Handling sensitive data and protecting privacy
- Ethical use of AI and organisational policies
Hands-on Practice
- Simulated tasks using ChatGPT and Copilot
- Team exercises for identifying automation opportunities
- Action plan for responsible AI adoption in daily operations
Summary and Next Steps
Requirements
- Basic familiarity with office applications and online tools
- Experience with everyday workplace digital communication
- Interest in improving productivity through technology
Audience
- Non-technical and business staff (finance, logistics, admin, trading, etc.)
- Managers and team leads
- Professionals seeking to apply AI tools safely and efficiently
Open Training Courses require 5+ participants.
AI for Productivity and Safe Use in the Workplace Training Course - Booking
AI for Productivity and Safe Use in the Workplace Training Course - Enquiry
AI for Productivity and Safe Use in the Workplace - Consultancy Enquiry
Testimonials (1)
the trainer, the amount and the quality of information
ALINA UNGURU
Course - Introduction to Artificial Intelligence for Non-technical users
Provisional Upcoming Courses (Require 5+ participants)
Related Courses
Agentic AI for Business Automation: Use Cases & Integration
21 HoursAgentic AI for Business Automation is a hands-on course designed to teach participants how to design, integrate, and scale AI-driven agents for real-world business processes. The course focuses on mapping automation opportunities, integrating tools, and building practical use cases across customer service, supply chain, and marketing workflows.
This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to implement AI-powered automation using no-code, low-code, and Python-based approaches.
By the end of this training, participants will be able to:
- Identify key areas where agentic AI can drive process efficiency and innovation.
- Map workflows suitable for AI agent integration.
- Implement automation through APIs and orchestration tools.
- Integrate AI models into real business scenarios with measurable impact.
- Develop governance and monitoring structures for AI-driven operations.
Course Format
- Interactive lectures and practical demonstrations.
- Hands-on exercises and guided projects.
- Live implementation in a sandbox automation environment.
Course Customisation Options
- To request a customised training session for this course, please contact us to arrange.
AI as an Agile Pilot
7 HoursThis instructor-led, live training in New Zealand (online or on-site) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to use Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to address traditional "bottlenecks" in the software development lifecycle (SDLC). By applying AI to areas such as GitOps, capacity planning, and requirements engineering, organisations can achieve greater precision in forecasting and significantly reduce the time spent on administrative overhead. This approach enables teams to focus on high-value creative work, while AI manages the complexity of data processing and scenario planning.
By the end of this training, participants will be able to:
- Understand the technical foundations of Transformers, LLMs, and SLMs.
- Critically evaluate AI tools based on cost, latency, data privacy, and vendor lock-in.
- Master advanced prompt engineering and RAG techniques for professional use.
- Integrate AI into the full Agile lifecycle, from ideation and backlog refinement to risk management.
- Identify and mitigate risks related to AI ethics, biases, hallucinations, and "model collapse."
- Apply "model-based problem solving" to complex engineering and management tasks.
AI-Enhanced Architect Workflow
7 HoursThis instructor-led, live training in New Zealand (online or on-site) is aimed at beginner-level, intermediate-level, and advanced-level professionals who wish to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, we focus on augmenting it—using Artificial Intelligence to handle repetitive tasks, accelerate conceptualisation, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.
By the end of this training, participants will be able to:
- Generate three to five conceptual variants in the time it previously took to create one.
- Carry out independent high-end post-production on renderings, removing the need to outsource minor corrections externally.
- Leverage Multimodal AI (Gemini/GPT) to analyse complex legal building codes and technical documentation.
- Implement automated administrative workflows to reclaim several hours of manual work each week.
Artificial Intelligence (AI) for Corporate Professionals
14 HoursArtificial Intelligence (AI) for Corporate Professionals is an introductory course that explores how AI can be safely and effectively applied across departments within the corporate environment to boost productivity, enhance communication, and streamline operations.
This instructor-led, live training (online or onsite) is aimed at non-technical corporate professionals who wish to understand and begin using AI tools like ChatGPT, Gemini, and Copilot to improve their everyday workflows.
By the end of this training, participants will be able to:
- Understand AI fundamentals, risks, and ethical considerations.
- Apply AI to automate tasks and assist with communication and research.
- Create structured prompts tailored to real-world administrative tasks.
- Plan for safe, scalable adoption of AI tools within their teams.
Format of the Course
- Interactive lecture and discussion.
- Hands-on use of AI tools in corporate scenarios.
- Guided exercises focused on process improvement and communication.
Course Customisation Options
- To request a customised training for this course based on your department's workflows or internal tools, please contact us to arrange.
AI for Daily Tasks: Enhancing Efficiency Across Departments
14 HoursThis instructor-led, live training in New Zealand (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.
By the end of this training, participants will be able to:
- Identify AI-powered tools suitable for different tasks.
- Automate repetitive processes to improve workflow efficiency.
- Leverage AI for better communication, reporting, and decision-making.
- Ensure responsible and ethical AI usage in the workplace.
Introduction to AI for Administrative Operations
7 HoursThis instructor-led, live training in New Zealand (online or on-site) is designed for beginner-level administrative staff who wish to gain a foundational understanding of AI and its applications in administrative tasks.
By the end of this training, participants will be able to:
- Understand the fundamentals of Artificial Intelligence (AI).
- Learn how AI can be integrated into everyday administrative tasks.
- Improve efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and carrying out manual validations using AI tools.
Building AI Workflows in n8n
14 HoursThis instructor-led, live training in New Zealand (online or on-site) is aimed at intermediate-level to advanced-level developers and AI enthusiasts who wish to create advanced AI workflows in n8n.
By the end of this training, participants will be able to:
- Understand the integration of AI services with n8n workflows.
- Implement AI-driven decision-making in automated processes.
- Create custom AI nodes and use pre-built AI nodes in n8n.
- analyse and optimise the performance of AI workflows.
Introduction to Artificial Intelligence (AI) for Workplace Productivity
7 HoursArtificial Intelligence (AI) is a rapidly evolving field that provides tools and systems capable of automating tasks, analysing data, and enhancing decision-making across all business functions.
This instructor-led, live training (online or on-site) is aimed at non-technical professionals who wish to understand what AI is, how it works, and how it can improve productivity across departments in a company.
By the end of this training, participants will be able to:
- Understand the basic concepts and capabilities of AI.
- Recognise how AI is transforming various business areas.
- Identify AI tools that can be used to enhance daily workflows.
- Integrate simple AI-powered processes to improve decision-making and efficiency.
Format of the Course
- Interactive lecture and discussion.
- Hands-on demonstrations using AI tools.
- Scenario-based exercises and use case exploration.
Course Customisation Options
- To request a customised training for this course, please contact us to arrange.
Canva and AI in practice
14 HoursWhat You Will Learn
Basic Tools and Features
Participants will become familiar with Canva's core tools: adding and formatting text, and working with images and graphics – the foundation for clear and appealing designs.
Creating Your First Project
In a hands-on session, participants will create their first project, learning how to select templates, adjust colours and fonts, and personalise designs with their own elements.
Advanced Design Techniques
Participants will explore advanced features to create professional and unique projects, including gradients, infographics, diagrams, and photo editing (filters, cropping, colour correction).
AI in Canva
Participants will learn to leverage AI tools for automating tasks, generating graphics and text, and streamlining the design process, boosting both efficiency and quality.
ChatGPT and Microsoft 365 Copilot for Advanced Productivity
15 HoursChatGPT and Microsoft 365 Copilot are AI-powered tools designed to boost productivity and streamline communication through automation, intelligent content creation, and workflow optimisation.
This instructor-led, live training (available online or on-site) is tailored for intermediate-level professionals who want to harness the combined power of ChatGPT and Microsoft 365 Copilot to automate document creation, enhance communication, and improve data-driven decision-making.
By the end of this training, participants will be able to:
- Use ChatGPT to automate drafting, summarisation, and idea generation tasks.
- Apply advanced prompting techniques to produce higher-quality AI outputs.
- Leverage Microsoft 365 Copilot in Excel, PowerPoint, and Outlook to analyse data and streamline communication.
- Integrate Copilot into enterprise workflows to support collaboration and process automation.
Course Format
- Interactive lectures and demonstrations.
- Hands-on exercises and real-world case studies.
- Practical application within the Microsoft 365 environment.
Course Customisation Options
- To request a customised version of this course, please contact us to make arrangements.
ChatGPT for Productivity: A Beginner’s Guide
7 HoursChatGPT is an AI-powered conversational tool that boosts productivity by supporting content creation, research, communication, and workflow automation.
This instructor-led, live training (available online or on-site) is designed for professionals with little to no experience in AI who want to maximise their efficiency by using ChatGPT for everyday tasks.
By the end of this training, participants will be able to:
- Understand the fundamentals of ChatGPT and how it works.
- Use ChatGPT effectively for a range of workplace tasks.
- Optimise prompts to achieve better responses.
- Identify ChatGPT’s limitations and apply best practices for its use.
Course Format
- Interactive lectures and discussions.
- Plenty of exercises and hands-on practice.
- Practical implementation in a live-lab environment.
Course Customisation Options
- To request a customised version of this training, please contact us to arrange.
AI Institutionalization Training
35 HoursBy the end of this training, participants will be able to:
- Master enterprise prompt architecture across six layers (Role, Context, Constraints, Domain Standards, Format, Examples).
- Encode business, security and compliance constraints (GDPR, EU AI Act, sector standards) directly into prompts.
- Co-create a prompt library that is validated, shared and governed by all teams.
- Define sustainable governance: the Prompt Curator role, naming conventions, versioning and quality metrics.
- Depart with concrete deliverables: Library v1.0, Governance Charter and a 30-Day Deployment Plan.
Course format for participant assessment
- Interactive multi-profile workshops (Architects, Developers, QA, Team Leaders).
- Facilitated co-construction by an architect-consultant: participants build real, operational deliverables.
- All co-created deliverables belong entirely to the client organisation.
Course customisation options
- To request a customised version of this training, please contact us to make the
necessary arrangements.
Introduction to Artificial Intelligence for Business Process Automation
7 HoursArtificial Intelligence (AI) is a branch of computer science that enables systems to perform tasks that typically require human intelligence, such as reasoning, learning, and decision-making.
This instructor-led, live training (online or onsite) is aimed at beginner-level business and administrative professionals who wish to understand how AI supports process automation and can be applied in their daily work to improve efficiency and productivity.
By the end of this training, participants will be able to:
- Understand the basic concepts and principles of Artificial Intelligence.
- Recognise how AI is transforming business processes across departments.
- Identify opportunities to apply AI tools for task automation and decision support.
- Use practical AI-based tools to simplify daily administrative and analytical work.
Format of the Course
- Interactive lecture and discussion.
- Case studies and real-world examples.
- Hands-on exercises using accessible AI tools.
Course Customisation Options
- To request a customised training for this course, please contact us to arrange.
Introduction to Artificial Intelligence for Non-technical users
7 HoursOvercome Your Fear of AI and Make It Work for You
7 HoursOvercome Your Fear of AI and Make It Work for You is an introductory, hands-on course designed to help non-technical professionals understand and embrace artificial intelligence as a practical ally in their daily work. Participants will learn what AI truly is, explore useful applications, and practice interacting effectively with AI tools for communication, organisation, and creativity.
This instructor-led, live training (delivered online or on-site) is aimed at beginner-level participants with no prior knowledge or experience with AI who wish to understand AI fundamentals, overcome hesitation or misconceptions, and learn how to use AI tools to enhance productivity, problem-solving, and innovation.
By the end of this training, participants will be able to:
- Understand what artificial intelligence is and what it is not.
- Identify and debunk common myths and fears about AI.
- Communicate effectively with AI tools by crafting clear and purposeful prompts.
- Use AI applications to support writing, organisation, creativity, and decision-making.
- Adopt responsible and ethical practices when using AI tools.
Format of the Course
- Interactive presentation and discussion.
- Hands-on guided practice using AI tools.
- Group reflection and practical exercises.
Course Customisation Options
- To request a customised training session for this course, please contact us to arrange.