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Course Outline

Core Principles of Digital Intelligence

  • Defining digital intelligence within the public sector context.
  • Key elements: tools, digital literacy, data, and ethical considerations.
  • Digital capability frameworks and maturity models.

Public Sector Applications

  • Illustrative examples of digital intelligence in policy formulation and service provision.
  • Case studies spanning health, transport, education, and finance.
  • Key success drivers and common challenges.

Data Access and Visualization Tools

  • Utilizing dashboards to explore and present data effectively.
  • Interacting with government open data portals.
  • Familiarization with common data visualization platforms: Power BI, Tableau, and Excel.

Transforming Data into Insight

  • Converting raw data into actionable decisions.
  • Utilizing indicators, KPIs, and performance reporting.
  • Identifying bias, data gaps, and uncertainty.

Communicating via Digital Intelligence

  • Evidence-based storytelling with data.
  • Supporting senior decision-makers and stakeholders.
  • Upholding ethical standards in visualizations and digital narratives.

Strategizing for Digital Maturity

  • Evaluating your current digital capabilities.
  • Establishing targets for data literacy and tool adoption.
  • Strategies for internal collaboration and workforce upskilling.

Wrap-up and Future Actions

Requirements

  • General awareness of public sector information systems.
  • Basic comprehension of digital tools and data management.
  • Experience in roles involving program or policy analysis, reporting, or service delivery.

Intended Audience

  • Policy and program analysts.
  • Digital transformation teams.
  • Public sector professionals who utilize data to inform decision-making.
 7 Hours

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