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 Duration 7 hours

Course Outline

Introduction

• The current landscape of digital banking in Bulgaria and the region

Identifying Value Creation

• Digital channels and mobile banking
• Digital lending: shifting from branch visits to instant online approval
• SME banking solutions

The Relationship Between Fintechs and Banks

• Dynamics of competition and partnership
• Lessons banks can learn from fintechs – and vice versa

Agile as a Transformational Catalyst

• Insights from the trainer’s master’s research
• Transitioning from project-based work to product ownership

Organisation, People, and Culture

• Why technology alone is insufficient
• The roles of leadership and middle management

Case Studies

• Analysis of successful and failed transformation efforts
• Key takeaways and lessons learned

Summary and Next Steps

Requirements

Prerequisites

• No prior experience with Agile or digital product management is necessary.
• General familiarity with financial services is beneficial.

Target Audience

• Managers and specialists working in banks, insurance companies, and payment institutions.
• Teams within fintech enterprises.
• Consultants advising the financial sector.

Number of participants


Price per participant

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Provisional Upcoming Courses (Require 5+ participants)

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