Course Outline
Introduction
• The current landscape of digital banking in Bulgaria and the region
Identifying Value Creation
• Digital channels and mobile banking
• Digital lending: shifting from branch visits to instant online approval
• SME banking solutions
The Relationship Between Fintechs and Banks
• Dynamics of competition and partnership
• Lessons banks can learn from fintechs – and vice versa
Agile as a Transformational Catalyst
• Insights from the trainer’s master’s research
• Transitioning from project-based work to product ownership
Organisation, People, and Culture
• Why technology alone is insufficient
• The roles of leadership and middle management
Case Studies
• Analysis of successful and failed transformation efforts
• Key takeaways and lessons learned
Summary and Next Steps
Requirements
Prerequisites
• No prior experience with Agile or digital product management is necessary.
• General familiarity with financial services is beneficial.
Target Audience
• Managers and specialists working in banks, insurance companies, and payment institutions.
• Teams within fintech enterprises.
• Consultants advising the financial sector.
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.