JIRA for Administrators Training Course

Upon completing this training, participants will be equipped to independently manage, optimise, and customise JIRA within a corporate environment.

This instructor-led, live training in New Zealand introduces the advanced capabilities of JIRA, including creating and managing various types of JIRA projects, leveraging JIRA for agile initiatives, configuring agile boards, managing both built-in and custom fields, creating and maintaining screens and filters, performing basic and advanced issue searches, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, conducting analysis, and generating reports.

By the end of this training, participants will be able to:

• Manage issues efficiently.
• Create and execute Scrum and Kanban projects.
• Administer built-in and custom fields.
• Comprehend and oversee business processes, workflows, and workflow schemes.
• Conduct both basic and advanced searches and analysis.
• Produce and evaluate reports.

This instructor-led, live training in New Zealand introduces JIRA’s approach to software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand the concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritise issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customise screens and filters.

JIRA Software is a powerful tool for project management, yet people often focus more on the tool itself than on the underlying methodology.

This instructor-led, live training introduces participants to the combined strengths of Jira and Confluence, demonstrating how they work together to serve one essential purpose: helping teams successfully deliver their products and projects. Participants will learn how to use these tools effectively to manage user requirements, testing, and communication—all centralised in one place.

The course covers Jira projects, Confluence spaces, workflows, boards (Kanban and Scrum), planning and dependencies, the integration between Jira and Confluence, reporting, key and custom fields, issue types, screen configuration, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project effectively
• Manage issues efficiently
• Build the necessary screens to handle different issue types
• Create workflows and boards, and understand how they interact
• Perform basic and advanced searches and analysis
• Generate and review reports required by both the team and management

This instructor-led, live training in New Zealand (delivered online or on-site) is designed for intermediate-level project managers who want to effectively create, execute, and manage forms in Jira.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organise data efficiently.
• Optimise form-related processes for a variety of project types and teams.

This instructor-led, live training in New Zealand (online or on-site) is aimed at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage the Jira Service Management backend and integrations.

This instructor-led, live training in New Zealand (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to enhance their Jira skills by learning how to integrate and utilise the Xray plugin, manage user roles and permissions, optimise data imports, and effectively handle storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimise Jira storage usage and implement data management strategies.

JIRA is a Java-based web application that provides project and issue tracking to enhance the agility of software development.

In this instructor-led, live training, participants will learn how to use Jira to implement a Kanban approach to Agile within their organisation.

By the end of this training, participants will be able to:

• Understand the principles underpinning Agile and Kanban
• Use Jira to create and manage a Kanban project
• Customise Jira to suit the needs of their organisation
• Perform basic and advanced searches and analysis
• Generate and review reports

Audience

• Product managers
• Software developers
• Test engineers
• Business analysts

Course Format

• A blend of lecture, discussion, exercises and extensive hands-on practice in a live-lab environment.

Note

• To request a customised training session for this course, please contact us to arrange.