Effective Agile Project Management with Jira & Confluence Training Course

This two-day course is designed for any IT professionals interested in the Waterfall model and how organisations have traditionally addressed its limitations—including, but not limited to, Agile approaches.

The aim of the first day is to provide an overview of these methodologies, enabling you to determine which approach best suits your environment.

The second day explores project management techniques and best practices derived from Agile that can be effectively applied within either a Waterfall or Agile context.

Business analysis is the process of investigating, understanding, and defining business needs in order to develop solutions that meet those needs. It is a critical element in the organisational change management process and in designing new business solutions. The aim of business analysis is to ensure that technological, process-related, or organisational solutions align with business goals and requirements. It plays a vital role in ensuring the effectiveness of projects and organisational changes by guaranteeing that implemented solutions are appropriate, feasible, and fully aligned with business needs.

The training "Scrum for the Advanced Scrum Master + PSM II Preparation" is aimed at experienced Scrum Masters who wish to expand their competencies, deepen their understanding of how Scrum truly works, and become genuine leaders within an agile context. The course covers the interpretation of the Scrum Guide in alignment with Scrum.org's vision, which is critical in the context of the PSM II exam. Participants gain practical knowledge about complexity, the empirical approach, Scrum values, and the role of the Scrum Master as a leader. Additionally, the course prepares participants for the PSM II exam, which is based on the latest version of the Scrum Guide.

This course focuses on the business analyst role required to succeed on Agile projects. Course participants will learn how to collaborate effectively with the Team, Product Owner, Scrum Master, and the Customer to facilitate the development process. Participants will work through a mock project, practising common scenarios.

Who should attend?

This two-day course is ideal for any IT professionals interested in applying iterative Agile and Scrum methodologies to manage software development projects. It is particularly well suited to project managers, team leaders, developers, and software development clients who wish to take an active role in the development process.

This course has been developed for test managers, quality assurance professionals, testers, software developers, project managers, and senior leadership to clarify how Agile project management frameworks—particularly SCRUM—address testing practices.

By the end of the course, each participant will design and execute a test plan for a sample application (which may be an actual client application, if available).

This two-day course offers a concise introduction to Agile software testing. It covers foundational testing concepts within the context of Agile (Scrum) development, using Crispin & Gregory’s Agile Testing Quadrants model as a framework to explore contemporary principles and practices of Agile testing.

Intended Audience

This course is designed for development teams seeking to enhance their testing practices within an Agile environment.

It is also well-suited for individuals planning to pursue testing as a dedicated career path and serves as an appropriate prerequisite for the iSQI Certified Agile Tester course.

This instructor-led, live training in New Zealand (available online or on-site) guides participants through the deployment of a JIRA instance. Participants will gain hands-on experience with advanced JIRA usage, including installation, configuration, upgrading, and migration. They will learn how to tailor JIRA to their specific project needs, manage users, groups, and project roles, configure and maintain dashboards, set up email notifications, implement JIRA security schemes, manage permissions, perform troubleshooting, and install and customise JIRA Service Desk. Additionally, they will learn to establish a knowledge base, manage Service Desk users, and collaboratively handle service requests.

By the end of this training, participants will be able to:

• Possess a thorough understanding of JIRA administration.
• Customise JIRA to align with their business requirements.
• Configure JIRA email settings and notification rules.
• Manage and assign users, groups, and project roles effectively.
• Administer JIRA permissions and security schemes.
• Carry out JIRA troubleshooting procedures.
• Deploy and customise JIRA Service Desk.

Upon completing this training, participants will be equipped to independently manage, optimise, and customise JIRA within a corporate environment.

This instructor-led, live training in New Zealand introduces the advanced capabilities of JIRA, including creating and managing various types of JIRA projects, leveraging JIRA for agile initiatives, configuring agile boards, managing both built-in and custom fields, creating and maintaining screens and filters, performing basic and advanced issue searches, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, conducting analysis, and generating reports.

By the end of this training, participants will be able to:

• Manage issues efficiently.
• Create and execute Scrum and Kanban projects.
• Administer built-in and custom fields.
• Comprehend and oversee business processes, workflows, and workflow schemes.
• Conduct both basic and advanced searches and analysis.
• Produce and evaluate reports.

This instructor-led, live training in New Zealand introduces JIRA’s approach to software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand the concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritise issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customise screens and filters.

This instructor-led, live training in New Zealand (delivered online or on-site) is designed for intermediate-level project managers who want to effectively create, execute, and manage forms in Jira.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organise data efficiently.
• Optimise form-related processes for a variety of project types and teams.

This instructor-led, live training in New Zealand (online or on-site) is aimed at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage the Jira Service Management backend and integrations.

This instructor-led, live training in New Zealand (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to enhance their Jira skills by learning how to integrate and utilise the Xray plugin, manage user roles and permissions, optimise data imports, and effectively handle storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimise Jira storage usage and implement data management strategies.

JIRA is a Java-based web application that provides project and issue tracking to enhance the agility of software development.

In this instructor-led, live training, participants will learn how to use Jira to implement a Kanban approach to Agile within their organisation.

By the end of this training, participants will be able to:

• Understand the principles underpinning Agile and Kanban
• Use Jira to create and manage a Kanban project
• Customise Jira to suit the needs of their organisation
• Perform basic and advanced searches and analysis
• Generate and review reports

Audience

• Product managers
• Software developers
• Test engineers
• Business analysts

Course Format

• A blend of lecture, discussion, exercises and extensive hands-on practice in a live-lab environment.

Note

• To request a customised training session for this course, please contact us to arrange.