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 Duration 14 hours

Course Outline

Introduction to Kaizen

  • The philosophy and mindset behind Kaizen
  • Contrasting continuous improvement with reactive problem-solving
  • The connection between Kaizen, Lean, and 5S

Identifying Waste and Inefficiencies

  • Understanding the 8 types of waste (Muda)
  • Practical identification of waste in production, administration, and logistics
  • Observation and mapping techniques (Gemba Walks)

Standardization and Visual Management

  • The importance of standard work and discipline
  • Visual controls and 5S tools
  • Developing and maintaining standardized processes

Kaizen Tools and Techniques

  • Root cause analysis (5 Whys, Ishikawa)
  • The PDCA (Plan-Do-Check-Act) cycle
  • Differentiating between quick wins and strategic Kaizen

Building a Culture of Continuous Improvement

  • Engaging staff in improvement initiatives
  • Conducting effective team meetings and communication methods
  • Implementing recognition and feedback mechanisms

Kaizen in Practice: Cross-Departmental Applications

  • Production: Minimising errors and rework
  • Maintenance: Enhancing reliability and preventive routines
  • Logistics and warehouse: Optimising flow and space utilisation
  • Administration and sales: Improving workflows and responsiveness

Planning and Sustaining Kaizen Activities

  • Defining KPIs and success metrics
  • Establishing Kaizen boards and documentation
  • Maintaining improvements through leadership and follow-up

Summary and Next Steps

Requirements

  • A fundamental understanding of internal operational processes
  • An interest in applying structured improvement methods
  • No prior experience with Kaizen is necessary

Target Audience

  • Team leaders and supervisors within operations or production
  • Staff from departments including maintenance, logistics, quality, and administration
  • Managers involved in strategic planning and organisational efficiency

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Provisional Upcoming Courses (Require 5+ participants)

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