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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the core concept of UAT

  • Appreciating the significance of UAT within the software development lifecycle

Content:

  • Defining UAT and its importance

  • The position of UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. UAT Components

  • Test environments (descriptions, common challenges, and checklists)

  • Test data (types and preparation methods)

  • Test scenarios (types and structural elements)

  • Defects (definitions, reporting processes, and prioritisation)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Comprehending the steps involved in preparing for UAT

Content:

  • Establishing the UAT scope and testing objectives

  • Identifying key stakeholders and their roles

  • Setting up the test environment and preparing test data

  • Defining entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the workflow of the testing process

  • Collaborating effectively with development teams

Content:

  • The process of executing tests

  • Recording test results and logging defects

  • Effective communication and collaboration strategies

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Setting clear success criteria

  • Preparing comprehensive final reports

Content:

  • Completion criteria

  • Compiling reports and summaries

  • The sign-off and handover procedure

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Becoming proficient with UAT tools

  • Utilising templates efficiently

Content:

  • An overview of commonly used tools (such as Jira for testing, Excel templates, TestRail, and HP ALM)

  • Examples of templates for test cases, defect logs, and reports

  • Practical exercise: conducting a UAT cycle using the demonstrated tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Navigating unclear requirements

  • Ensuring sufficient test coverage

Content:

  • Common challenges (including communication and test environment issues)

  • Adhering to best practices

  • Avoiding typical UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Reviewing the material covered during the course to reinforce knowledge

Content:

  • Conclusions and summary

  • Final assessment

  • Q&A

Requirements

A laptop with internet connectivity

Participants will find the session more beneficial if they possess a general understanding of the business processes, applications, or systems they interact with daily.

There are no requirements for programming, software development, or advanced technical knowledge.

Target Audience: Business users of the application, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams that work in close collaboration with the business.

 14 Hours

Number of participants


Price per participant

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