Advisory & Leadership Skills Training Course

This instructor-led, live training in New Zealand (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimise workflows.

By the end of this training, participants will be able to:

• Create and customise advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualisation.
• Integrate external data sources for comprehensive analytics.
• Optimise dashboards for team collaboration and executive reporting.

This course offers guidance on Process Owner responsibilities, enabling participants to clearly articulate their role within a process framework. It provides the education required to oversee the design, re-engineering, and continuous improvement of IT Service Management (ITSM) processes, with a specific focus on Agile Service Management. Learners will discover how to apply Scrum practices to Process Owner duties, utilise Agile and Lean principles to establish 'just enough' process, and ensure ongoing alignment between process performance and broader business objectives.

Learn how to use Agile Service Management to increase the customer value your processes create and to compete effectively in a fast-paced, disruptive world. A Certified Agile Service Manager is the operational equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can embed agile thinking throughout the entire IT organisation, laying the foundation for a DevOps culture.

This instructor-led, live training in New Zealand (online or on-site) is tailored for intermediate-level professionals seeking to enhance workflow efficiency by harnessing ClickUp’s automation and integration features.

By the conclusion of this training, participants will be able to:

• Understand ClickUp’s automation capabilities and practical use cases.
• Create and manage automations to streamline workflows.
• Integrate ClickUp with third-party tools such as Slack, Google Drive, and Zapier.
• Configure triggers, conditions, and actions for automated task management.
• Optimise team collaboration through effective automation and integrations.

This instructor-led, live training in New Zealand (online or onsite) is designed for intermediate-level professionals who wish to apply Agile project management principles using ClickUp's features.

By the end of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp's Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led, live training in New Zealand (online or on-site) is aimed at advanced-level professionals who wish to tailor ClickUp for business operations, enhance process efficiency, and integrate automation for scalable workflows.

By the end of this training, participants will be able to:

• Customise ClickUp’s workspaces, views, and templates for business operations.
• Develop and optimise workflows for process management.
• Implement advanced automation for repetitive tasks.
• Integrate ClickUp with other business tools and data sources.
• Monitor and analyse process efficiency using ClickUp reporting.

This instructor-led, live training in New Zealand (online or on-site) is designed for advanced-level professionals seeking to leverage ClickUp for managing large-scale projects, facilitating cross-functional collaboration, and driving enterprise-wide efficiency.

By the conclusion of this training, participants will be able to:

• Implement ClickUp at an enterprise scale, following industry best practices.
• Structure workspaces, spaces, and projects to support large teams.
• Utilise advanced reporting and dashboards to gain executive-level insights.
• Automate workflows and integrate ClickUp with existing enterprise systems.
• Strengthen governance, compliance, and security measures within ClickUp.

This instructor-led, live training in New Zealand (online or on-site) is aimed at beginner-level professionals who wish to learn the fundamentals of ClickUp for task and project management, as well as personal productivity.

By the end of this training, participants will be able to:

• Navigate ClickUp's interface and workspace structure.
• Create and manage tasks, lists, and projects efficiently.
• Utilise views such as List, Board, and Calendar for better organisation.
• Apply productivity features such as priorities, tags, and custom statuses.
• Collaborate effectively using comments, mentions, and shared spaces.
• Set up personal productivity workflows to manage daily tasks.

This instructor-led, live training in New Zealand (online or onsite) is aimed at intermediate-level professionals who wish to optimise team collaboration using ClickUp's advanced features.

By the end of this training, participants will be able to:

• Set up and manage collaborative workspaces for teams.
• Leverage ClickUp's advanced task management features for team coordination.
• Improve team communication using ClickUp's built-in tools.
• Utilise ClickUp's reporting and dashboards for team performance tracking.
• Automate workflows to streamline team processes.
• Integrate ClickUp with other collaboration tools.

This instructor-led, live training in New Zealand (available online or on-site) is tailored for intermediate-level business analysts who wish to master the tools and techniques of business analysis and prepare for the PMI-PBA exam.

By the conclusion of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as defined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholder needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare effectively for the certification exam.

Authorised training to prepare for the PMP® exam (Project Management Professional®). Each training participant receives a certificate of completion for the PMP-Prep training (35 hours).

Target group:

• Experienced project managers wishing to enhance their qualifications and gain international recognition with the prestigious Project Management Professional (PMP®) certification.
• Less experienced project managers and project team members seeking to expand their knowledge and project management skills.
• Middle and senior managers eager to broaden their competencies in managing and supervising projects.
• Individuals with experience in project management who wish to further improve their capabilities.

Training objectives:

• Comprehensive preparation to obtain the Project Management Professional (PMP®) certificate by systematising existing knowledge and familiarising participants with the specifics of the PMP® exam.
• Fulfilment of the formal PMP® exam admission requirement, namely the completion of 35 contact hours of project management training.
• Gaining familiarity with project management practices, techniques, and tools.

Form of classes:

• Presentations on project management topics.
• Questions and quizzes related to PMP® exam content.
• Practice questions in the style of PMP® certification exams and detailed analysis.

This instructor-led, live training in New Zealand (online or on-site) is tailored for project managers who wish to manage projects using Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to streamline project workflows and boost team productivity.
• Add functionality and extensions beyond the standard Trello features to track the progress of complex projects.
• Organise multiple projects effectively using Trello.

This instructor-led, live training in New Zealand (on-site or online) focuses on applying advanced Scrum principles, facilitation, coaching, leadership techniques, and agile product delivery strategies. It also prepares participants to sit the Scrum Master II (PSM II) certification exam through targeted exercises and a sample assessment.

By the conclusion of this training, participants will be able to:

• Deepen their mastery of the Scrum framework and its underlying principles.
• Effectively facilitate Scrum events and coach agile teams.
• Drive continuous improvement and deliver tangible business value through agile practices.
• Apply leadership, mentoring, and self-management techniques within team environments.
• Confidently prepare for and pass the PSM II certification exam.

This instructor-led, live training in New Zealand (online or on-site) is designed for Product Owners seeking to master advanced techniques for successful product ownership in dynamic and challenging environments as a Professional Scrum Product Owner II (PSPO II).

By the end of this training, participants will be able to:

• Understand advanced strategies to maximise the value delivered by the product and prioritise effectively in complex situations.
• Apply refined backlog management techniques to ensure the team focuses on the most valuable items, and collaborate with stakeholders to refine and split user stories.
• Engage with diverse stakeholders, manage their expectations, and effectively incorporate their feedback into the product development process.
• Gain insights into scaling Scrum, managing multiple Product Backlogs, and coordinating efforts in larger product development environments.

This instructor-led, live training in New Zealand (delivered online or on-site) is intended for expert-level developers seeking to demonstrate their knowledge and skills in applying Scrum to software development projects.

By the end of this training, participants will be able to:

• Develop a solid understanding of the Scrum framework, its values, and principles.
• Learn how to integrate DevOps practices with Scrum to support continuous integration, continuous delivery, and automation.
• Apply Scrum principles and practices in real-world software development scenarios and case studies.
• Prepare for the Professional Scrum Developer™ Certification.