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Course Outline

Lean

  • Lean Thinking
  • The Five Principles of Lean
  • Applying Lean in R&D
  • Systems Thinking (inspired by Deming)
  • Plan-driven vs. Value-driven approaches
  • Empowering Teams
  • The Innovation Curve

Agile

Why Agile?

  • Comparing iterative methodologies
  • Understanding common pitfalls
  • The Agile approach
  • What is Scrum?
  • Pigs and Chickens

Product Owner

  • Acting as the customer representative
  • Prioritising product requirements
  • Writing effective user stories
  • Defining acceptance criteria
  • Negotiating sprint content
  • Group exercise: eliciting customer requirements and crafting user stories

The Sprint

  • Sprint backlog
  • Sprint planning: determining what to do
  • Sprint planning: how to execute
  • What occurs during a sprint
  • Burn-down charts
  • Group exercise: planning a sprint

Scrum Master

  • Grooming meetings
  • Implementing Scrum
  • Ensuring best practices
  • Maintaining documentation
  • Daily stand-up meetings
  • When to pair program
  • Group exercise: implementing Scrum

Concluding a Sprint

  • Scrum review meeting
  • Scrum retrospective meeting
  • Releasing an iteration
  • Group exercise: reviewing a sprint

Kanban

Command & Control vs. Agile

  • The factory model
  • How the cannon operates
  • How the missile operates
  • Pillars of Kanban
  • The big picture

Process

  • Core concepts behind Kanban
  • Kanban rules
  • Metrics
  • Flow diagrams
  • + Technical practices

Teamwork

  • Shared responsibility
  • Self-organisation
  • Interdisciplinary collaboration
  • Benefiting from effective teamwork

Kanban Board

  • How to visualise processes?
  • How to create a Kanban board?
  • What are Work In Progress (WIP) limits, and how do you introduce them?
  • What are Classes of Service, and how do you introduce them?

Customer Engagement

  • The most common forms of waste
  • Value stream

Waste

  • Value Stream Mapping
  • Waste analysis
  • Key concepts behind Kaizen (MUDA / MURI / MURA)
  • Bottleneck analysis
  • The Five Focusing Steps

Product Discovery Methods and Tools

  • The Golden Circle
  • Impact mapping
  • Design Thinking
  • User story mapping
 21 Hours

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Provisional Upcoming Courses (Require 5+ participants)

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