Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 16 hours
Course Outline
1. Introduction to Lean Thinking (2 hours)
- Defining Lean: origins and evolution
- Core Lean Principles: Value, Flow, Pull, Perfection
- Identifying types of waste (muda) in service environments
2. Applying Lean to Requirements and Project Management (4 hours)
- VOC (Voice of the Customer)
- Prioritisation methods: MoSCoW, WSJF, Effort-Impact Matrix
- A3 Project Thinking: structure and application
- Comparing Lean, Agile, and Six Sigma
3. Lean Kanban (4 hours)
- Core elements and fundamentals of the Kanban system
- Managing the Kanban board
- Pull principles and Work In Progress (WIP) limits
- Flow metrics: Lead Time, Cycle Time, Takt Time
4. Lean in Operational Processes (4 hours)
- VSM (Value Stream Mapping)
- Identifying waste within banking processes
- KAIKAKU (Radical Change)
5. Additional Lean Tools (2 hours)
- GEMBA (The Real Place)
- KAIZEN (Continuous Improvement)
- Root cause analysis: Ishikawa diagrams, 5 Whys
- POKA-YOKE (Error-Proofing)
Summary and Next Steps
Requirements
- A grasp of fundamental project management concepts
- Experience with business or banking process workflows
- Knowledge of Agile or Lean principles
Target Audience
- Process managers and analysts
- Project managers within banking and financial services
- Professionals focused on requirements gathering and process optimisation
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
I really enjoyed the mix of practical with theory. The trainer was also exteremly knowledgable and answered all our questions perfectly