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Course Outline
1. Introduction to Lean Thinking (2 hours)
- What is Lean? Origins and evolution.
- Lean Principles: Value, Flow, Pull, Perfection.
- Types of waste (muda) in services.
2. Lean for Requirements and Project Management (4 hours)
- VOC (Voice of the Customer).
- Prioritisation techniques: MoSCoW, WSJF, Effort-Impact Matrix.
- A3 Project Thinking (structure and application).
- Lean vs Agile vs Six Sigma (brief comparison).
3. Lean Kanban (4 hours)
- Fundamentals and core elements of the Kanban system.
- Board management.
- Pull and Work In Progress (WIP) limits.
- Flow indicators: Lead Time, Cycle Time, Takt Time.
4. Lean in Processes (4 hours)
- VSM (Value Stream Mapping).
- Identifying waste in banking processes.
- KAIKAKU.
5. Other Lean Tools (2 hours)
- GEMBA.
- KAIZEN.
- Root cause identification: Ishikawa, 5 Whys.
- POKA-YOKE.
Summary and Next Steps
Requirements
- A solid understanding of fundamental project management concepts.
- Experience with process workflows in business or banking environments.
- Familiarity with Agile or Lean principles.
Target Audience
- Process managers and analysts.
- Project managers within banking and financial services.
- Professionals engaged in requirements definition and process improvement.
16 Hours
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.