Getting Started with Alibaba's AI Ecosystem Training Course

This instructor-led, live training in New Zealand (available online or on-site) is designed for beginner to intermediate-level developers and cloud practitioners who wish to leverage Alibaba Cloud to build AI agents capable of automating tasks, answering questions, and integrating with business systems.

By the end of this training, participants will be able to: understand AI agent architecture on Alibaba Cloud, build a simple agent workflow, connect an agent to enterprise knowledge and tools, and deploy and monitor an agent within a cloud environment.

This instructor-led, live training in New Zealand (online or onsite) is aimed at intermediate-level cloud engineers, AI developers, and data scientists who wish to implement AI solutions using Alibaba Cloud AI Services.

By the end of this training, participants will be able to:

• Understand the core components of Alibaba Cloud AI Services.
• Integrate AI services into cloud applications using Alibaba Cloud SDKs.
• Implement computer vision and NLP solutions using Alibaba Cloud APIs.
• Monitor and optimise AI-driven applications on the Alibaba Cloud platform.

This instructor-led, live training in New Zealand (online or on-site) is designed for developers, architects, and technical professionals who want to use Alibaba Cloud to create, test, and deploy generative AI applications for business scenarios.

By the end of this training, participants will be able to: understand Alibaba Cloud's generative AI services, build prompts and workflows with Qwen models, create a simple retrieval-based AI solution, and deploy AI applications with appropriate security and cost considerations.

This instructor-led, live training in New Zealand (online or onsite) is aimed at intermediate-level AI engineers and software developers who wish to build intelligent agents using Quark for tasks such as process automation, dynamic decision-making, and workflow optimisation.

By the end of this training, participants will be able to:

• Understand the architecture and capabilities of Quark.
• Design and implement intelligent agents using Quark for automation tasks.
• Integrate Quark with existing systems for data processing and decision-making.
• Develop real-time decision-making workflows using Quark.

This instructor-led, live training in New Zealand (online or on-site) is aimed at advanced-level AI developers and enterprise architects who wish to customise and deploy Qwen for various enterprise applications.

By the end of this training, participants will be able to:

• Customise Qwen to meet specific enterprise needs.
• Deploy Qwen in a cloud or on-premise environment.
• Integrate Qwen with existing enterprise systems and applications.
• Monitor and optimise the performance of Qwen-based solutions.

This instructor-led, live training in New Zealand (delivered online or on-site) is tailored for intermediate-level customer service managers and automation specialists seeking to harness Quark to automate customer support operations and boost efficiency.

By the conclusion of this training, participants will be able to:

• Grasp the key features and functionalities of Quark.
• Automate customer service workflows using Quark.
• Integrate Quark with existing customer support systems.
• Monitor and optimise automated customer interactions.

Qwen Chat is an AI-powered assistant designed to streamline daily business activities by helping users summarise content, generate communications, and organise information efficiently.

This instructor-led, live training (online or on-site) is aimed at beginner-level users who wish to enhance their productivity through practical, non-technical AI assistance in day-to-day office workflows.

At the conclusion of the programme, participants will be equipped to:

• Leverage Qwen Chat to generate clear and effective written content.
• Summarise documents and extract key information for decision-making.
• Streamline meeting preparation and internal communications.
• Use AI to support research, data organisation, and routine administrative tasks.

Format of the Course

• Instructor explanations combined with interactive demonstrations.
• Scenario-based practice exercises for real office use cases.
• Hands-on application with guided AI workflows.

Course Customisation Options

• For tailored training aligned with your organisation's workflows, we can customise the agenda to match your needs.

Qwen Chat is an AI-driven assistant designed to help organisations create, organise, and maintain high-quality internal content and knowledge assets.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to streamline documentation efforts, improve content accuracy, and enhance knowledge management processes using AI.

After completing this training, participants will be ready to:

• Clean and structure internal documentation for clarity and consistency.
• Generate and refine policies, SOPs, and guidelines.
• Create accurate FAQs and knowledge base articles for internal use.
• Use AI to support content updates, versioning, and governance.

Format of the Course

• Instructor-led demonstrations with interactive discussion.
• Hands-on exercises using real documentation scenarios.
• Practical activities focused on managing internal knowledge assets.

Course Customisation Options

• Customised versions of this training can be arranged to match your organisation's content workflows and documentation standards.

Qwen Chat is a versatile AI-powered assistant designed to enhance communication, elevate response quality, and support scalable customer service operations.

This instructor-led, live training (available online or on-site) is tailored for intermediate-level professionals who wish to leverage Qwen Chat to streamline support tasks, enrich client interactions, and ensure consistent communication across teams.

Upon completion of this training, participants will gain the skills to:

• Craft effective AI-assisted support responses.
• Develop reusable templates for common inquiries.
• Apply prompt strategies to deliver accurate and reliable outputs.
• Harness Qwen Chat to enhance follow-up, escalation, and documentation workflows.

Course Format

• Guided demonstrations with practical examples.
• Hands-on exercises modelled after real-world support scenarios.
• Interactive practice sessions using a live-lab environment.

Course Customisation Options

• Custom adaptations may be arranged to align with your organisation's support workflows and communication standards.

Qwen Chat is an AI-driven communication and productivity tool that requires careful governance to ensure compliant, ethical, and responsible usage across the workplace.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to develop, implement, or oversee responsible-use policies and governance frameworks for Qwen Chat within their organisations.

Upon completion of this training, participants will gain the ability to:

• Establish foundational governance practices for Qwen Chat adoption.
• Define responsible-use guidelines aligned with data privacy requirements.
• Design safe and compliant prompt usage frameworks.
• Implement monitoring, audit trails, and enforcement mechanisms.

Format of the Course

• Instructor-led discussions supported by real-world case examples.
• Policy-building exercises and collaborative workshops.
• Hands-on practice with governance scenarios in a live-lab setting.

Course Customisation Options

• Training can be tailored to address your organisation's compliance, governance, and operational requirements.

Qwen Chat is an AI-driven analysis and drafting tool designed to help teams extract insights, summarise complex materials, and accelerate business intelligence workflows.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to enhance market research, competitive analysis, and strategic reporting using Qwen Chat.

Upon completion of this training, participants will be prepared to:

• Summarise industry reports and large documents efficiently.
• Generate clear, structured competitive comparisons.
• Create business briefs, SWOT analyses, and insight summaries.
• Develop prompt workflows that accelerate intelligence gathering.

Format of the Course

• Practical demonstrations supported by guided explanation.
• Scenario-based exercises focused on real market analysis tasks.
• Hands-on activities using a live-lab environment.

Course Customisation Options

• Training can be adapted to align with your organisation's market research and competitive intelligence workflows.

This instructor-led, live training in New Zealand (online or on-site) is designed for advanced-level NLP specialists, data scientists, and AI researchers who wish to integrate Qwen into their NLP workflows.

By the end of this training, participants will be able to:

• Understand the architecture and features of Qwen.
• Utilise Qwen for advanced NLP tasks, including text generation, analysis, and transformation.
• Integrate Qwen into AI applications for processing natural language data.
• Optimise NLP workflows using Qwen APIs and libraries.
• Evaluate and fine-tune Qwen models for specific tasks.