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Course Outline

Introduction to ChatGPT

  • What is ChatGPT?
  • Understanding AI and large language models
  • How ChatGPT can support workplace productivity

Getting Started with ChatGPT

  • Accessing and navigating ChatGPT
  • Understanding free versus paid versions
  • Configuring settings for optimal use

Effective Prompting Techniques

  • How to structure prompts for better responses
  • Examples of good versus bad prompts
  • Using follow-up prompts for refinement

ChatGPT in Everyday Work Tasks

  • Drafting emails and reports
  • Summarising information and research assistance
  • Generating ideas and brainstorming
  • Improving communication and refining language

Limitations and Best Practices

  • Understanding ChatGPT’s strengths and weaknesses
  • Ensuring data privacy and security
  • Verifying and fact-checking AI-generated content

Advanced Applications

  • Integrating ChatGPT with other tools and platforms
  • Using ChatGPT for automation and workflow optimisation
  • Exploring plugins and third-party extensions

Summary and Next Steps

Requirements

  • Basic computer literacy
  • Familiarity with web-based applications

Audience

  • Professionals from any department
  • Managers and team leaders
  • Administrative staff
  • Anyone looking to improve productivity with AI tools
 7 Hours

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Provisional Upcoming Courses (Require 5+ participants)

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