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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its underlying mechanics
- Relevant use cases for AI within Microsoft applications in the public sector
- Comprehending Copilot’s data sources and security parameters
Document Management in Word
- Drafting policy memos, letters, and formal reports
- Refining, summarizing, and clarifying written language
- Structuring content from bullet points or tabular data
Email and Calendar Support in Outlook
- Accelerating email composition and responses with Copilot
- Facilitating meeting scheduling and drafting follow-up notes
- Condensing lengthy email threads and identifying critical points
Data Analysis and Reporting in Excel
- Simplifying complex spreadsheets with plain-language explanations
- Creating charts, summaries, and visual representations of insights
- Leveraging Copilot to identify trends and answer specific questions
Copilot in Meetings and Presentations
- Producing meeting summaries and action items within Teams
- Generating PowerPoint presentation drafts from brief notes
- Transforming transcripts into concise briefs or reports
Prompting Strategies and Custom Scenarios
- Crafting effective prompts for consistent outcomes
- Tailoring prompts to match your department’s tone and specific requirements
- Reusing prompt templates for recurring operational tasks
Responsible Use in Government Contexts
- Maintaining confidentiality, oversight, and appropriate usage
- Aligning with internal policies and IT governance standards
- Fostering trust through ethical AI adoption in public service
Summary and Next Steps
Requirements
- Basic proficiency in Microsoft 365 applications (Word, Outlook, Excel, etc.)
- Familiarity with standard public sector duties, including reporting, communication, and documentation
- No previous experience with AI or Copilot is necessary
Target Audience
- Government staff relying on Microsoft Office for daily operations
- Administrative teams managing communication, documentation, and reporting
- Policy and program staff looking to boost productivity through AI assistance
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
