Introduction to Artificial Intelligence for Business Process Automation Training Course

This live, instructor-led training in New Zealand guides intermediate professionals in designing and scaling agentic AI for business automation. The course covers mapping workflows, integrating tools, and building practical use cases in customer service, supply chain, and marketing to ensure measurable business impact.

This instructor-led, live training in New Zealand (online or on-site) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to use Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to address traditional "bottlenecks" in the software development lifecycle (SDLC). By applying AI to areas such as GitOps, capacity planning, and requirements engineering, organisations can achieve greater precision in forecasting and significantly reduce the time spent on administrative overhead. This approach enables teams to focus on high-value creative work, while AI manages the complexity of data processing and scenario planning.

By the end of this training, participants will be able to:

• Understand the technical foundations of Transformers, LLMs, and SLMs.
• Critically evaluate AI tools based on cost, latency, data privacy, and vendor lock-in.
• Master advanced prompt engineering and RAG techniques for professional use.
• Integrate AI into the full Agile lifecycle, from ideation and backlog refinement to risk management.
• Identify and mitigate risks related to AI ethics, biases, hallucinations, and "model collapse."
• Apply "model-based problem solving" to complex engineering and management tasks.

This instructor-led, live training in New Zealand (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, we focus on augmenting it - using Artificial Intelligence to handle repetitive tasks, accelerate conceptualization, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.

By the end of this training, participants will be able to:

• Generate 3-5 conceptual variants in the time it previously took to create one.
• Conduct independent high-end post-production on renderings, eliminating the need for external outsourcing for minor corrections.
• Utilize Multimodal AI (Gemini/GPT) to analyze complex legal building codes and technical documentation.
• Implement automated administrative workflows to recover a few hours of manual work per week.

This instructor-led, live training in New Zealand (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This instructor-led, live training in New Zealand (online or on-site) is designed for beginner-level administrative staff who wish to gain a foundational understanding of AI and its applications in administrative tasks.

By the end of this training, participants will be able to:

• Understand the fundamentals of Artificial Intelligence (AI).
• Learn how AI can be integrated into everyday administrative tasks.
• Improve efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and carrying out manual validations using AI tools.

In the rapidly evolving Financial Services Industry (FSI), integrating AI productivity tools has shifted from being a nice-to-have to an essential component for maintaining operational competitiveness. This programme is designed to foster organisation-wide AI literacy, empowering staff within claims, underwriting, actuarial, strategy, and operations with secure, structured prompt engineering and automation skills.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical application.
• Practical implementation within a live-lab setting.

Customisation Options

• To arrange bespoke training for this course, please get in touch with us.

This instructor-led, live training in New Zealand (online or on-site) is aimed at intermediate-level to advanced-level developers and AI enthusiasts who wish to create advanced AI workflows in n8n.

By the end of this training, participants will be able to:

• Understand the integration of AI services with n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and use pre-built AI nodes in n8n.
• analyse and optimise the performance of AI workflows.

Explore how AI platforms like ChatGPT and Copilot can elevate your productivity in this live training conducted in New Zealand. Gain the skills to automate routine tasks, optimize communication flows, and adhere to ethical guidelines. This course is perfectly suited for beginners and managers aiming to integrate AI into their daily operations with confidence and safety.

This live, instructor-led training in New Zealand (delivered online or in-person) is tailored for senior managers and department heads seeking to build the strategic knowledge and roadmap required to initiate AI implementation within their teams and business areas.

This instructor-led, live training in New Zealand (online or onsite) is aimed at IT support professionals who wish to use AI tools and automation platforms to streamline support processes, standardize responses, and reduce manual documentation effort.

This live, instructor-led programme in New Zealand empowers intermediate professionals to gain mastery over ChatGPT and Microsoft 365 Copilot for advanced productivity. Participants will learn to automate document creation, analyse complex data sets, and streamline communication across Excel, PowerPoint, and Outlook.