Get in Touch

Course Outline

Advanced Knowledge Management Concepts in Microsoft 365

  • Core principles of structured knowledge management
  • Designing scalable systems leveraging SharePoint and Teams
  • Utilising metadata, version control, and document libraries

Building and Linking SharePoint Knowledge Repositories

  • Creating interconnected SharePoint sites and document libraries
  • Implementing metadata columns, content types, and lookup fields
  • Establishing site hierarchies and cross-site navigation pathways

Designing Dynamic Dashboards with Power BI

  • Integrating SharePoint and Microsoft Lists data into Power BI
  • Generating real-time dashboards for monitoring knowledge assets
  • Defining KPIs and visual reports to drive data-informed insights

Customising Knowledge Workflows with Power Automate

  • Automating approval, review, and publishing procedures
  • Incorporating Teams notifications and adaptive cards
  • Constructing multi-step flows for comprehensive document lifecycle management

Creating and Managing Collaborative Content Ecosystems

  • Utilising Teams and OneNote for collaborative knowledge capture
  • Integrating SharePoint pages, Lists, and Planner boards
  • Defining governance structures, roles, and permission models

Maintaining and Optimising Knowledge Systems

  • Applying data retention, archiving, and compliance policies
  • Conducting regular audits and metadata refinements
  • Enhancing system performance and minimising content redundancy

Best Practices for Knowledge Management in Microsoft 365

  • Review of fundamental knowledge system design principles
  • Ensuring consistency and discoverability across all content
  • Driving adoption and engagement through refined user experience design

Requirements

  • Advanced proficiency in Microsoft 365 applications, including SharePoint, Teams, and OneNote.
  • Prior experience in knowledge management strategies or content architecture.

Target Audience

  • Knowledge managers tasked with building structured information repositories.
  • Content strategists focused on developing interconnected knowledge ecosystems.
  • IT specialists responsible for managing organisational knowledge assets within Microsoft 365.
 14 Hours

Number of participants


Price per participant

Testimonials (2)

Provisional Upcoming Courses (Require 5+ participants)

Related Categories