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Duration 14 hours
Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable architectures using SharePoint and Teams
- Utilising metadata, versioning, and document libraries effectively
Building and Linking SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Creating site hierarchies and enabling cross-site navigation
Designing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Developing real-time dashboards to monitor knowledge assets
- Defining KPIs and visual reports to drive data-informed insights
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures
- Incorporating Teams notifications and adaptive cards
- Constructing multi-step flows for comprehensive document lifecycle management
Creating and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Setting up governance structures, roles, and permissions
Maintaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting periodic audits and metadata refinements
- Enhancing system performance and minimising content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Revisiting key principles of knowledge system design
- Ensuring consistency and ease of discovery across all content
- Promoting user adoption and engagement through refined user experience design
Requirements
- Strong proficiency with Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Practical experience in knowledge management or content strategy.
Target Audience
- Knowledge managers tasked with building structured information repositories.
- Content strategists focused on developing interconnected knowledge ecosystems.
- IT professionals responsible for managing organisational knowledge within the Microsoft 365 suite.
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
