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Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable systems leveraging SharePoint and Teams
- Utilising metadata, version control, and document libraries
Building and Linking SharePoint Knowledge Repositories
- Creating interconnected SharePoint sites and document libraries
- Implementing metadata columns, content types, and lookup fields
- Establishing site hierarchies and cross-site navigation pathways
Designing Dynamic Dashboards with Power BI
- Integrating SharePoint and Microsoft Lists data into Power BI
- Generating real-time dashboards for monitoring knowledge assets
- Defining KPIs and visual reports to drive data-informed insights
Customising Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures
- Incorporating Teams notifications and adaptive cards
- Constructing multi-step flows for comprehensive document lifecycle management
Creating and Managing Collaborative Content Ecosystems
- Utilising Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permission models
Maintaining and Optimising Knowledge Systems
- Applying data retention, archiving, and compliance policies
- Conducting regular audits and metadata refinements
- Enhancing system performance and minimising content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Review of fundamental knowledge system design principles
- Ensuring consistency and discoverability across all content
- Driving adoption and engagement through refined user experience design
Requirements
- Advanced proficiency in Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Prior experience in knowledge management strategies or content architecture.
Target Audience
- Knowledge managers tasked with building structured information repositories.
- Content strategists focused on developing interconnected knowledge ecosystems.
- IT specialists responsible for managing organisational knowledge assets within Microsoft 365.
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.