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Duration 14 hours
Course Outline
Module 1: Fundamentals of AI in the Modern Office
- Introduction to Large Language Models (LLMs) and their application in administrative work
- Core principles of prompt engineering for productivity tasks
- Ethical considerations and data privacy when using AI in the workplace
- Overview of the ChatGPT interface and its primary features
Module 2: Information Management and Summarization
- Creating concise summaries and syntheses from long documents, reports, and articles
- Generating accurate meeting minutes from transcripts
- Utilising ChatGPT for data organisation and information categorisation
- Extracting key insights and performing sentiment analysis on texts
Module 3: AI-Assisted Communication and Writing
- Automating emails, including standard replies, follow-ups, and invitations
- Drafting formal letters, internal communications, and memos
- Structuring presentations and speeches effectively
- Refining grammar and writing style for professional communication
Module 4: Planning, Organisation, and Task Automation
- Project planning: developing action plans, schedules, and task assignments
- Agenda management: setting up calendars and meeting reminders
- Generating task lists and prioritising activities
- Automating repetitive tasks such as email sorting, recurring report generation, and document management
- Applying AI for problem-solving and decision-making support
Module 5: Practical Cases and Exercises
- Workshop: Developing a project plan from scratch using ChatGPT
- Exercise: Summarising a financial report and drafting an executive email
- Simulation: Planning a meeting and recording the minutes
- Creating tailored templates for daily use
Summary and Next Steps
Requirements
- No prior knowledge of artificial intelligence is necessary.
- A foundational understanding of administrative tasks and information management is beneficial.
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals looking to enhance productivity and efficiency in office management
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
