Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Module 1: Fundamentals of AI in the Modern Office
- Introduction to Large Language Models (LLMs) and their relevance to administrative work
- Principles of prompt engineering for productivity tasks
- Ethics and data privacy when using AI in the workplace
- Overview of the ChatGPT interface and its key features
Module 2: Information Management and Summarisation
- Creating summaries and syntheses of lengthy documents, reports, and articles
- Generating meeting minutes from transcripts
- Using ChatGPT for data organisation and information categorisation
- Extracting key information and performing sentiment analysis on texts
Module 3: AI-Assisted Communication and Writing
- Automating emails (standard replies, follow-ups, invitations)
- Drafting formal letters, internal communications, and memos
- Creating presentations and speeches with appropriate structure
- Enhancing grammar and writing style for professional communication
Module 4: Planning, Organisation, and Task Automation
- Project planning: developing action plans, schedules, and task assignments
- Agenda management: creating calendars and meeting reminders
- Generating task lists and prioritising activities
- Automating repetitive tasks: email sorting, recurring report generation, and document management
- Using AI for problem-solving and decision-making
Module 5: Practical Cases and Exercises
- Workshop: Creating a project plan from scratch with ChatGPT
- Exercise: Summarising a financial report and drafting an executive email
- Simulation: Planning a meeting and writing the minutes
- Creating customised templates for daily use
Summary and Next Steps
Requirements
- No prior knowledge of artificial intelligence is required.
- A basic understanding of administrative tasks and information management is beneficial.
Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals seeking to enhance productivity and efficiency in office management
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
