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 Duration 14 hours

Course Outline

This course closely mirrors the Team Members’ course (refer to the separate outline) but includes the following additions:

  • A new module titled: Leadership vs Management, which examines:
    • The similarities and differences between leadership and management. What defines a great leader? What defines a great manager?
    • Various management styles
  • An additional module titled: Delivering Change, which explores:
    • The factors that cause change initiatives to succeed or fail
    • Core principles of change management
    • Resistance to change, including instances where resistance may actually be beneficial

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Provisional Upcoming Courses (Require 5+ participants)

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