Impacted Function Point (IFP) Training Course

In this instructor-led, live training in New Zealand, participants will learn how to enhance an automated test suite using advanced techniques to drive Selenium.

By the end of this training, participants will be able to:

• Resolve complex web application test automation issues with Selenium.
• Apply regular expressions and pattern-based verification techniques.
• Handle exceptions that halt test execution.
• Programmatically search for web objects.
• Dynamically capture data from web controls.
• Create a data-driven testing framework.
• Distribute testing with Selenium Grid.

This instructor-led, live training in New Zealand (online or on-site) is designed for beginner to intermediate-level participants who wish to address everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and their application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

Design Thinking is a human-centred methodology for solving problems through empathy, definition, ideation, prototyping, and testing. This version of the course places a strong emphasis on the Empathise stage, focusing on connecting previously identified pain points to the real needs of internal clients, and applying dynamic, collaborative activities to transform insights into actionable outcomes.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level teams and leaders who wish to deepen their empathy skills, strengthen relationships with internal clients, and translate pain points into meaningful opportunities for improvement.

By the end of this training, participants will be able to:

• Apply empathy-based techniques to uncover and validate client needs.
• Translate mapped pain points into clear, actionable needs.
• Engage in dynamic role plays and simulations to practice client-centred conversations.
• Collaboratively redefine problem statements from the client's perspective.

Format of the Course

• Interactive lecture and guided discussions.
• Dynamic, hands-on role plays and empathy exercises.
• Group workshops for collaborative problem reframing.

Course Customisation Options

• To request a customised version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centred methodology for solving problems through empathising, defining, ideating, prototyping and testing. Focusing on the first two stages — Empathise and Define — helps teams better understand internal clients and define the right problems to solve.

This instructor-led, live training (online or on-site) is aimed at beginner-level to intermediate-level teams and leaders who wish to strengthen their connection with internal clients, reduce resistance to change, and improve operational efficiency through practical, collaborative methods.

By the end of this training, participants will be able to:

• Use active listening and interviewing techniques to gather meaningful insights about internal clients.
• Create empathy maps and capture user needs and pain points.
• Differentiate real root problems from perceived issues using tools like the 5 Whys and problem trees.
• Draft clear, actionable problem statements (POVs) that guide solution work.

Format of the Course

• Interactive lecture and discussion.
• Practical, hands-on exercises and role-plays.
• Group workshops and plenary feedback sessions.

Course Customisation Options

• To request a customised version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

In this instructor-led, live workshop training in New Zealand (online or on-site), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, and then develop the most effective approach to resolve them.

By the end of this training, participants will be able to:

• Use creative strategies to align customer needs with technologically feasible solutions.
• Formulate strategies to increase customer value and enhance product and service offerings.

This instructor-led, live training in New Zealand (online or on-site) is aimed at beginner-level to intermediate-level professionals who wish to understand and apply Design Thinking methodologies to drive innovation and improve business solutions.

By the end of this training, participants will be able to:

• Understand the core principles of Design Thinking and its role in innovation.
• Apply the five phases of Design Thinking to problem-solving.
• Utilise ideation techniques and tools to foster creativity.
• Implement Design Thinking strategies to improve processes and enhance efficiency.

This instructor-led, live training in New Zealand (online or on-site) is designed for emerging leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Gain access to tools and methodologies that foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping to tackle complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Cultivate a culture of innovation within technology teams.

Overview:

The Design Thinking (DT) process comprises five distinct stages: empathise, define the problem, ideate, prototype, and test.

In an increasingly complex world, we encounter challenges that often require specialised approaches. Design Thinking provides the framework to tackle these complex issues effectively. Mastering design thinking enables individuals to manage complex problems efficiently, communicate more clearly, persuade with greater impact, improve business outcomes, and enhance both organisational and personal behaviour and performance.

• How DT works: learn from people and problem, find patterns, design model (model drift), test the model, evaluate the model and re-engineer.
• Relationship between DT, innovation and entrepreneurship.
• DT methods and tools: persona, stakeholder map, customer journey map, service blueprint, business model innovation.
• Application of DT: design mindset, disruptive innovation, iterative approach, agile estimation technique, critical thinking, problem solving, teamwork, leadership readiness, communication skills, technology savvy, forward thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiating skills, conflict resolution.

Objectives:

• To understand the fundamentals and nuances of DT
• To explore key concepts, factors, theories, types, and models in DT
• To experiment, experience and practice DT

Delivery:

This is a 1 day (4 hours) training course and consists of:

• lectures (40% - presentation of theories, concepts, models, and interactions),
• group exercises (30% - group dynamics, games, group discussion, and mock-conflict resolution exercises),
• individual activities (15% - writing, designing and peer discussion)
• and others (15% - videos, reading).

Note: due to the nature of this course there is a minimum group size of 3

This instructor-led, live training in New Zealand (online or on-site) is designed for software testers who want to leverage Postman for API testing.

By the end of this training, participants will be able to:

• Execute tests using automated requests and workflows.
• Define, develop, test, and monitor an API using a version control system.
• Generate dynamic data within requests.
• Document and organise tests into collections for team review and revision.

This instructor-led, live training in New Zealand (online or onsite) is aimed at developers and testers who wish to perform test automation using C# and Selenium.

By the end of this training, participants will be able to:

• Install and configure Selenium WebDriver.
• Write tests using Selenium, C#, and Nunit with Visual Studio IDE.
• Run C# Selenium test automation.

This instructor-led, live training in New Zealand (online or onsite) introduces participants to automated testing using Selenium WebDriver and C# within Visual Studio. If you do not have prior C# programming experience or wish to refresh your C# skills, we recommend reviewing the course: C# for Automation Test Engineers.

This course provides training on managing testing projects using the Selenium test suite and implementing continuous testing with Jenkins.

Intended Audience:

• Software test engineers
• Software developers involved in agile development
• Release managers
• QA engineers

By the end of the Selenium training, participants will be able to:

• Apply the Selenium test suite effectively in real-world projects
• Use Selenium for cross-browser testing
• Distribute test execution using Selenium Grid
• Run regression tests with Selenium in Jenkins
• Generate test reports and periodic reports using Jenkins

Selenium is an open-source framework for automating web application testing across different browsers. With Selenium 4, enhanced WebDriver APIs, native relative locators, and improved grid support are available. Python offers simplicity and strong integration with testing frameworks like Pytest, making it a powerful choice for developing scalable and maintainable test automation suites.

This instructor-led, live training (online or on-site) is aimed at beginner-level to intermediate-level testers and developers who wish to use Selenium with Python to automate web application testing in real-world environments.

By the end of this training, participants will be able to:

• Install and configure Selenium with Python in a test environment.
• Build robust test automation scripts using Selenium WebDriver and Pytest.
• Apply the Page Object Model (POM) to create maintainable test frameworks.
• Run tests across multiple browsers using Selenium Grid.
• Integrate automated tests with CI/CD pipelines.
• Troubleshoot common issues and apply best practices for automation stability.

Course Format

• Interactive lectures and discussions.
• Abundant exercises and practical practice.
• Hands-on implementation in a live-lab environment.

Course Customisation Options

• To request a customised training session for this course, please contact us to arrange.

This course delivers practical training for managing testing projects and offers hands-on experience with web applications, functional test automation, and cross-browser test automation using the Selenium test suite.

The intended audience for this course includes software test engineers and manual testers.

Upon completing the training, participants will be able to effectively apply Selenium WebDriver in real-world projects.

In this instructor-led, live training in New Zealand, participants will learn how to leverage TestComplete's features, including its test object model, checkpoints, name mapping, and user interface, to carry out automated testing on desktop, web, and mobile applications.

By the end of this training, participants will be able to:

• Create, record, and run functional tests.
• Build a scalable and maintainable test framework.
• Set up checkpoints, adapt tests for multiple devices, and analyse test results.
• Utilise TestComplete's script extensions.