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Course Outline

1 – Digitisation and Its Impact on Contemporary Businesses:

  • Content includes, but is not limited to:

1. Digitalisation and its role in everyday business delivery.

2. Success stories in digitisation, robotics, and automation.

3. Maintaining business integrity during digital transformation.

4. Reflective activity: How can we apply this to our own business landscape?

2 – Application of Digitisation Across Different Business Delivery Areas:

  • Content includes, but is not limited to:

1. Applying digitisation to various business areas:

a. Training and Development

b. Human Resource Management

c. Day-to-Day Operational Delivery

d. Sales and Marketing

e. Logistics and Facilities

f. Workforce Management

2. Reflective activity: What are our strengths in adopting digital transformation within our departments?

3 – Tools for Digitalisation:

  • Contents include, but are not limited to:

1. Data management and streamlining in enterprise-wide transformation

2. Internet of Things and other automation technologies

3. Customer-facing approaches

4. Maximising the workforce in a digitally transformed delivery model

4 – Planning Activity

  • A two-hour planning session to outline a digitisation activity relevant to each participant's unit. Presentations and critiques will follow for each proposal, with guidance on how to make them more feasible and applicable.
 7 Hours

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Provisional Upcoming Courses (Require 5+ participants)

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