Certified Scrum Master (CSM) Certification Preparation Training Course

This two-day course is designed for any IT professionals interested in the Waterfall model and how organisations have traditionally addressed its limitations—including, but not limited to, Agile approaches.

The aim of the first day is to provide an overview of these methodologies, enabling you to determine which approach best suits your environment.

The second day explores project management techniques and best practices derived from Agile that can be effectively applied within either a Waterfall or Agile context.

Business analysis is the process of investigating, understanding, and defining business needs in order to develop solutions that meet those needs. It is a critical element in the organisational change management process and in designing new business solutions. The aim of business analysis is to ensure that technological, process-related, or organisational solutions align with business goals and requirements. It plays a vital role in ensuring the effectiveness of projects and organisational changes by guaranteeing that implemented solutions are appropriate, feasible, and fully aligned with business needs.

The training "Scrum for the Advanced Scrum Master + PSM II Preparation" is aimed at experienced Scrum Masters who wish to expand their competencies, deepen their understanding of how Scrum truly works, and become genuine leaders within an agile context. The course covers the interpretation of the Scrum Guide in alignment with Scrum.org's vision, which is critical in the context of the PSM II exam. Participants gain practical knowledge about complexity, the empirical approach, Scrum values, and the role of the Scrum Master as a leader. Additionally, the course prepares participants for the PSM II exam, which is based on the latest version of the Scrum Guide.

This course focuses on the business analyst role required to succeed on Agile projects. Course participants will learn how to collaborate effectively with the Team, Product Owner, Scrum Master, and the Customer to facilitate the development process. Participants will work through a mock project, practising common scenarios.

Who should attend?

This two-day course is ideal for any IT professionals interested in applying iterative Agile and Scrum methodologies to manage software development projects. It is particularly well suited to project managers, team leaders, developers, and software development clients who wish to take an active role in the development process.

This course has been developed for test managers, quality assurance professionals, testers, software developers, project managers, and senior leadership to clarify how Agile project management frameworks—particularly SCRUM—address testing practices.

By the end of the course, each participant will design and execute a test plan for a sample application (which may be an actual client application, if available).

This two-day course offers a concise introduction to Agile software testing. It covers foundational testing concepts within the context of Agile (Scrum) development, using Crispin & Gregory’s Agile Testing Quadrants model as a framework to explore contemporary principles and practices of Agile testing.

Intended Audience

This course is designed for development teams seeking to enhance their testing practices within an Agile environment.

It is also well-suited for individuals planning to pursue testing as a dedicated career path and serves as an appropriate prerequisite for the iSQI Certified Agile Tester course.

JIRA Software is a powerful tool for project management, yet people often focus more on the tool itself than on the underlying methodology.

This instructor-led, live training introduces participants to the combined strengths of Jira and Confluence, demonstrating how they work together to serve one essential purpose: helping teams successfully deliver their products and projects. Participants will learn how to use these tools effectively to manage user requirements, testing, and communication—all centralised in one place.

The course covers Jira projects, Confluence spaces, workflows, boards (Kanban and Scrum), planning and dependencies, the integration between Jira and Confluence, reporting, key and custom fields, issue types, screen configuration, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project effectively
• Manage issues efficiently
• Build the necessary screens to handle different issue types
• Create workflows and boards, and understand how they interact
• Perform basic and advanced searches and analysis
• Generate and review reports required by both the team and management

PSPO II is an advanced-level Scrum.org certification course focused on professional product ownership in complex environments.

This instructor-led, live training (online or onsite) is designed for advanced-level Product Owners, product managers, and Agile leaders who aim to maximise product value and excel in modern product management practices.

By the end of this training, participants will be able to:

• Understand advanced Product Owner stances and apply them in practice.
• Leverage stakeholder management and product strategy to maximise value.
• Apply Evidence-Based Management (EBM) for outcome-driven product delivery.
• Prepare effectively for the PSPO II assessment.

Course Format

• Interactive lectures and discussions.
• Case studies and scenario-based exercises.
• Hands-on group activities and role plays.

Course Customisation Options

• To request a customised training session for this course, please contact us to arrange.

This two-day course introduces the Lean-Agile principles and practices of the Scaled Agile Framework® (SAFe®).

You will learn how to deliver and release value through Agile Release Trains, how to build an Agile Portfolio, and how to lead a Lean-Agile transformation at an enterprise scale.

You will gain a solid understanding of the Lean-Agile mindset and how to apply SAFe's principles and practices to support Agile teams, programmes, programme portfolio management, and the coordination of large Value Streams. Attending this course prepares you to sit the exam and become a certified SAFe® Agilist (SA). Associated Certification: SAFe Agilist (SA)

This two-day course equips current Scrum Masters to excel in their leadership roles, facilitating Agile team, program, and enterprise success within a SAFe® implementation. The curriculum focuses on enabling cross-team collaboration to support program execution and drive relentless improvement. It expands the Scrum paradigm by introducing scalable engineering and DevOps practices, applying Kanban to enhance value flow, and strengthening interactions with architects, product management, and other key stakeholders across broader program and enterprise contexts. Participants will gain practical tools for building high-performing teams and learn effective strategies to address Agile and Scrum anti-patterns in enterprise settings. Completing this course prepares you to sit for the exam and become a certified SAFe® Advanced Scrum Master (ASM).

This two-day course is designed to help teams that are part of an Agile Release Train (ART) operate effectively within an Agile environment by applying frameworks such as Scrum, Kanban, and XP. Participants will learn how to function as Agile Teams, create and manage their backlogs, and successfully plan and execute iterations. The course also emphasises understanding the team's role within the ART and how to collaborate, plan, execute, and continuously improve alongside other teams.

The training prepares teams to participate in a Program Increment (PI), covering both Team-level and Program-level events, with a particular focus on upcoming PI planning sessions. Completion of the course also prepares participants for the certification exam to become a SAFe® Practitioner (SP).

By the end of the course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices across the organisation.

• Understand their team's role within the Agile Release Train and how it contributes to overall objectives.

• Recognise other teams within the train, including their roles and interdependencies.

• Plan and execute iterations effectively.

• Demonstrate delivered value and continuously improve processes.

• Participate in and contribute to Program Increment planning.

• Collaborate and integrate work with other teams within the Agile Release Train.

The Scrum Practitioner training is designed to introduce agile concepts and techniques in a classroom setting, using a blend of presentations, exercises, and engaging activities that embody the 'learning by doing' principle. Throughout the course, participants will have the opportunity to apply these techniques through a pre-prepared simulation, helping to reinforce and consolidate their learning.

Scrum employs an evidence-based framework that enhances a team's ability to respond to emerging requirements, deliver value rapidly, and adapt to changing market conditions.

The objective of this approach is to understand and respond promptly to customer needs while managing any other unpredictable challenges that may arise, for which a sequential methodology is not suitable.

This course is structured around a workshop approach, providing delegates with the opportunity to practice Scrum and Agile skills.