SAFe® for Teams Training Course

This two-day course is designed for any IT professionals interested in the Waterfall model and how organisations have traditionally addressed its limitations—including, but not limited to, Agile approaches.

The aim of the first day is to provide an overview of these methodologies, enabling you to determine which approach best suits your environment.

The second day explores project management techniques and best practices derived from Agile that can be effectively applied within either a Waterfall or Agile context.

Business analysis is the process of investigating, understanding, and defining business needs in order to develop solutions that meet those needs. It is a critical element in the organisational change management process and in designing new business solutions. The aim of business analysis is to ensure that technological, process-related, or organisational solutions align with business goals and requirements. It plays a vital role in ensuring the effectiveness of projects and organisational changes by guaranteeing that implemented solutions are appropriate, feasible, and fully aligned with business needs.

The training "Scrum for the Advanced Scrum Master + PSM II Preparation" is aimed at experienced Scrum Masters who wish to expand their competencies, deepen their understanding of how Scrum truly works, and become genuine leaders within an agile context. The course covers the interpretation of the Scrum Guide in alignment with Scrum.org's vision, which is critical in the context of the PSM II exam. Participants gain practical knowledge about complexity, the empirical approach, Scrum values, and the role of the Scrum Master as a leader. Additionally, the course prepares participants for the PSM II exam, which is based on the latest version of the Scrum Guide.

This course focuses on the business analyst role required to succeed on Agile projects. Course participants will learn how to collaborate effectively with the Team, Product Owner, Scrum Master, and the Customer to facilitate the development process. Participants will work through a mock project, practising common scenarios.

Target group:

IT Director, Project Manager, Technical Team Leader, Analyst, Software Developer, Tester

Learning objective:

The purpose of this training is to build knowledge and practical skills in the workshop aspects of Kanban and Agile foundations.

This course is designed for professionals seeking to integrate Agile methodologies (particularly SCRUM) with Lean and Kanban to effectively manage their projects.

It bridges the worlds of product design and software development.

Who should attend?

This two-day course is ideal for any IT professionals interested in applying iterative Agile and Scrum methodologies to manage software development projects. It is particularly well suited to project managers, team leaders, developers, and software development clients who wish to take an active role in the development process.

This course has been developed for test managers, quality assurance professionals, testers, software developers, project managers, and senior leadership to clarify how Agile project management frameworks—particularly SCRUM—address testing practices.

By the end of the course, each participant will design and execute a test plan for a sample application (which may be an actual client application, if available).

This two-day course offers a concise introduction to Agile software testing. It covers foundational testing concepts within the context of Agile (Scrum) development, using Crispin & Gregory’s Agile Testing Quadrants model as a framework to explore contemporary principles and practices of Agile testing.

Intended Audience

This course is designed for development teams seeking to enhance their testing practices within an Agile environment.

It is also well-suited for individuals planning to pursue testing as a dedicated career path and serves as an appropriate prerequisite for the iSQI Certified Agile Tester course.

This instructor-led, live training in New Zealand (delivered either online or on-site) is designed for beginner to intermediate-level professionals who wish to deepen their understanding of Scrum and successfully pass the Certified Scrum Master (CSM) certification exam.

By the end of this training, participants will be able to:

• Master the fundamentals and core concepts of Scrum.
• Develop key competencies to manage internal and external distractions in project development.
• Gain a thorough understanding of all Scrum ceremonies.
• Build proficiency in effectively executing Scrum.
• Confidently sit for the Certified Scrum Master (CSM) Certification Exam.

JIRA Software is a powerful tool for project management, yet people often focus more on the tool itself than on the underlying methodology.

This instructor-led, live training introduces participants to the combined strengths of Jira and Confluence, demonstrating how they work together to serve one essential purpose: helping teams successfully deliver their products and projects. Participants will learn how to use these tools effectively to manage user requirements, testing, and communication—all centralised in one place.

The course covers Jira projects, Confluence spaces, workflows, boards (Kanban and Scrum), planning and dependencies, the integration between Jira and Confluence, reporting, key and custom fields, issue types, screen configuration, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project effectively
• Manage issues efficiently
• Build the necessary screens to handle different issue types
• Create workflows and boards, and understand how they interact
• Perform basic and advanced searches and analysis
• Generate and review reports required by both the team and management

Kanban Management Professional 1 (KMP1) is a highly interactive two-day course that blends teaching, group discussions and a fully immersive simulation to demonstrate how the Kanban Method helps individuals, teams and organisations manage and enhance the delivery of products and services to their customers.

The Kanban Method offers practical, actionable, evidence-based guidance for successful evolutionary change. It begins with what you currently do and pursues incremental change while respecting existing roles, responsibilities and job titles, and encouraging leadership at all levels. This enables organisations to gradually evolve business processes, define and apply relevant metrics to measure progress, and significantly reduce the risks associated with complex change initiatives.

Upon completing this course, you will gain a solid understanding of the Kanban principles and general practices, along with the skills needed to confidently apply Kanban within your organisation.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand versus capability
- Model the knowledge discovery process
- Design kanban systems and their visualisations
- Identify and prioritise improvements
- Select appropriate cadences for activities
- Identify classes of service

Who Is This Course For?
Anyone involved in product development or knowledge work. This includes, but is not limited to:
Programme and delivery managers
Product and project managers
Product developers, software developers and testers
People working in operations or support
Business analysts
Senior management
Anyone interested in implementing Agile within their organisation

JIRA is a Java-based web application that provides project and issue tracking to enhance the agility of software development.

In this instructor-led, live training, participants will learn how to use Jira to implement a Kanban approach to Agile within their organisation.

By the end of this training, participants will be able to:

• Understand the principles underpinning Agile and Kanban
• Use Jira to create and manage a Kanban project
• Customise Jira to suit the needs of their organisation
• Perform basic and advanced searches and analysis
• Generate and review reports

Audience

• Product managers
• Software developers
• Test engineers
• Business analysts

Course Format

• A blend of lecture, discussion, exercises and extensive hands-on practice in a live-lab environment.

Note

• To request a customised training session for this course, please contact us to arrange.

Kanban is a workflow management method.

This instructor-led, live training (online or onsite) is designed for both beginner and advanced participants. The knowledge and tools provided can be applied in your daily work to optimise workflow efficiency.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability (providing better answers to "When will it be done?").
• Manage flow metrics (throughput, lead time, work in progress, work item age).
• Use flow charts (Cumulative Flow Diagram, Lead Time Histogram, Work Ageing Chart).
• Utilise statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreement.
• Design a Kanban System in a methodological way (STATIK).
• Understand Little's Law, which describes the nature of value flow.

Are you finding it challenging to implement Agile within your organisation? Is the change too prescriptive? Are your teams overburdened, less productive, yet still too resistant for a revolutionary shift?

Choose the "Alternative Path to Agility" and implement an evolutionary and humane Change Management Method that doesn't overhaul your process but improves it.

The Kanban Method offers pragmatic, actionable, evidence-based guidance for successful evolutionary change. It begins with what you are doing now and respects current roles, responsibilities, and job titles. This enables organisations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risks associated with complex change programmes.

If your team is overwhelmed, Kanban can help you regain control of your work. Kanban is a new technique for dynamically managing your process and revealing bottlenecks.

This training provides the skills and knowledge you need to apply Kanban in your work and learn how to determine what to focus on now, what to defer for later, and what to remove from your to-do list for good.

Learning Outcomes

This one-day course covers the fundamentals of the Kanban Method® and serves as the entry point and starting place on the alternative path to agility.

Attendees will become familiar with the Kanban Method. They will be able to design and implement a basic Kanban board, understand work item types and the risks associated with specific items, and recognise a variety of team Kanban board designs and styles. They will also know how to choose a design best suited to their context. Additionally, they will gain awareness of the training roadmap and the value and benefits to be gained at each step along the "alternative path to agility."

Who Should Attend

This course is designed for any professional working in a product development or knowledge-work environment who is interested in discovering how Kanban can help improve working environments. Kanban works across multiple functions within an organisation, from senior staff looking to adopt Lean Management to delivery teams eager to improve their working practices. Previous attendees have included professionals in roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles, including HR and Finance professionals