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Duration 7 hours
Course Outline
Introduction to ChatGPT in the Public Sector
- Understanding ChatGPT’s functionality and underlying mechanisms.
- Exploring applications within government workflows.
- Discussing strengths, limitations, and principles of responsible use.
Crafting and Refining Official Communication
- Creating initial drafts for memoranda, emails, and reports.
- Enhancing tone, clarity, and adherence to plain language standards.
- Adapting content to suit various audiences and formats.
Summarization and Information Extraction
- Condensing lengthy policy or research documents.
- Identifying key points and actionable items.
- Organizing summaries for briefings and meetings.
Designing Prompts for Government Applications
- Mastering basic and advanced prompting techniques.
- Effectively utilizing examples and role-based instructions.
- Developing reusable prompt templates for recurring tasks.
Translation and Multilingual Support
- Translating internal and public-facing communications.
- Maintaining a professional tone across different languages.
- Leveraging ChatGPT to promote inclusive and accessible language.
Productivity and Task Automation
- Brainstorming and generating ideas for new initiatives.
- Transforming structured data (e.g., tables) into content.
- Creating outlines for presentation decks or briefings.
Compliance, Security, and Ethical Considerations
- Navigating data privacy and information sharing risks.
- Adhering to internal AI and IT policies.
- Fostering public trust through responsible AI usage.
Wrap-Up and Future Directions
Requirements
- Proficiency with standard digital tools commonly used in public sector environments.
- No previous experience with AI or ChatGPT is necessary.
- Familiarity with creating, reviewing, or managing official correspondence is advantageous.
Target Audience
- Public service teams and administrative specialists.
- Policy analysts and government communications professionals.
- Staff aiming to enhance productivity through AI-driven solutions.
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
