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 Duration 7 hours

Course Outline

Introduction to AI-Driven Summarisation

  • How ChatGPT processes and condenses information
  • Common document types encountered in government operations
  • Recognising the limitations of AI output and the need for refinement

Summarising Reports and Briefing Materials

  • Creating concise summaries from policy or research reports
  • Extracting core findings from technical or analytical documents
  • Structuring content for executive-level review

Summarising Meetings and Consultations

  • Converting meeting notes and transcripts into actionable items
  • Emphasising key decisions and outstanding issues
  • Drafting summaries for internal communication or follow-up actions

Optimising Prompts for Better Outcomes

  • Prompt structures for summarisation and rewriting
  • Examples of role-based and outcome-focused prompts
  • Iterative prompting techniques to enhance summary quality

Adjusting Tone, Style, and Structure

  • Tailoring content for ministers, internal managers, or the general public
  • Applying formal or conversational tones as appropriate
  • Generating various formats (bullet points, executive memos, Q&A)

Integrating ChatGPT into Government Workflows

  • Utilising ChatGPT within Word, Teams, and browser-based environments
  • Combining ChatGPT with meeting and collaboration tools
  • Reviewing and refining summaries in real-time

Responsible Use and Verification

  • Preventing misrepresentation or 'hallucinated' facts
  • Verifying summaries and referencing original content
  • Adhering to information governance and security policies

Conclusion and Next Steps

Requirements

  • A working knowledge of internal reports, meeting minutes, or policy documents.
  • No prior experience with ChatGPT or other AI tools is necessary.

Target Audience

  • Analysts
  • Programme managers
  • Executive support staff

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Provisional Upcoming Courses (Require 5+ participants)

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