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Duration 7 hours
Course Outline
Introduction to AI-Driven Summarisation
- How ChatGPT processes and condenses information
- Common document types encountered in government operations
- Recognising the limitations of AI output and the need for refinement
Summarising Reports and Briefing Materials
- Creating concise summaries from policy or research reports
- Extracting core findings from technical or analytical documents
- Structuring content for executive-level review
Summarising Meetings and Consultations
- Converting meeting notes and transcripts into actionable items
- Emphasising key decisions and outstanding issues
- Drafting summaries for internal communication or follow-up actions
Optimising Prompts for Better Outcomes
- Prompt structures for summarisation and rewriting
- Examples of role-based and outcome-focused prompts
- Iterative prompting techniques to enhance summary quality
Adjusting Tone, Style, and Structure
- Tailoring content for ministers, internal managers, or the general public
- Applying formal or conversational tones as appropriate
- Generating various formats (bullet points, executive memos, Q&A)
Integrating ChatGPT into Government Workflows
- Utilising ChatGPT within Word, Teams, and browser-based environments
- Combining ChatGPT with meeting and collaboration tools
- Reviewing and refining summaries in real-time
Responsible Use and Verification
- Preventing misrepresentation or 'hallucinated' facts
- Verifying summaries and referencing original content
- Adhering to information governance and security policies
Conclusion and Next Steps
Requirements
- A working knowledge of internal reports, meeting minutes, or policy documents.
- No prior experience with ChatGPT or other AI tools is necessary.
Target Audience
- Analysts
- Programme managers
- Executive support staff
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.