Course Outline
What It Is Really About – Attempts to Define the Concept of Change
- Definitions of change
- What does it mean to manage change?
- Why all this? – Factors driving the need for change in organisations
- How to approach it? – Different models of change management in business
Change Is Made by People – Psychological Aspects of Change
- Change – opportunity or necessity?
- The non-existent scary dragon – fears and stereotypes regarding change
- Ready, steady, go – preparing people for change
- The specifics and role of communication during change implementation
Are We There Yet? – When Are We Ready for Change?
- Really, already???? – internal and external drivers of change
- Maybe it's better not to… – different types of resistance to change, how to identify and overcome them
- When fear is exaggerated – Albee and his model of understanding and reducing stress
- Pros and cons – when we respond positively or negatively to change
Organisations Are Like People – They Develop – An Analysis of Organisational Development According to Greiner
- Stages of organisational development in Greiner's model
- Change management manual – guidance for leaders on how to respond and manage during each phase
Self-Motivation, Positive Attitudes, and Creativity in the Change Implementation and Management Process
- Change begins within us – recognising our own emotions, attitudes, mindsets, and reactions to change
- There is always another way – seeking new solutions in familiar situations
How to Do It Step by Step – The Stages of Change Management:
- Defining the overall organisational goal,
- The significance and scale of the change,
- Change and the organisation's culture,
- Warning signals – the need to identify critical constraints.
Building the Change Project, Including:
- Step by step – dividing into phases,
- Who is who – assigning roles and responsibilities,
- Things can go differently – awareness of potential drops in motivation,
- Observation and evaluation – methods for monitoring and measuring outcomes
Lead the Way!!! The Leader's Role in the Change Process
- The leader's role in the face of change
- Selecting tools and management styles during change
- Can everyone be a change leader? – the competency profile of a change leader
Alone or Together? – Involving Employees in the Change Process – Drucker's Model.
- What we didn't expect – sudden success, failure, or external events,
- The world of imagination versus the real world – mismatches between expectations and facts,
- The change process as an indicator of the need for innovation
- Sudden demise or a stroke of luck? – changes that catch everyone off guard.
Effective Influence by the Change Leader
- How to build trust and acceptance for organisational changes
- Persuasion – convincing people to embrace change
- Influencing people during change – the model by K. Barnes and R. Cialdini
Requirements
The course is general in nature and participation in it does not require specialist knowledge
Testimonials (4)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
Provided and explained very clearly a lot of foundational concepts, which fit well with the team's level of learning. The exercises were very engaging and I believe my team were comfortable and participated very well. Coordinating with the trainer as well was very seamless.
Christlan Tolentino - Canadian Blood Services
Course - Critical Thinking
I especially appreciated the instructor’s ability to give thorough, well-explained answers to questions specific to my personal situation.
HASAN TAHA URLU - Huber Turkiye
Course - Assertiveness
the exercises and the way the trainer was explaining
