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Course Outline
Introduction:
- Key assumptions to facilitate responsibility in the communication process for effective interaction
Communication with self:
- How self-perception influences interactions with others
- Formulating more effective questions
- Rapid shifts in emotional states
Communication with other people:
- Representational systems (auditory, visual, kinesthetic)
- Techniques for establishing and maintaining rapport
- Motivating and influencing through body language
- The power of suggestion, persuasive language, and 'hypnotic' language patterns
Requirements
A genuine desire to know and understand ourselves and others.
14 Hours
Testimonials (3)
Managing difficult conversations
Kgaogelo Ratau - City Lodge Hotels
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
interaction and discussion with each other in different groups, together with some games.