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Course Outline

Introduction & Foundation

  • Welcome, Icebreaker, and Agenda Overview.
  • How Communication Can Make or Break a Company.
  • What is Emotional Intelligence?

Core Communication Skills

  • Interactive Workshop: Identifying Areas for Improvement.
  • Approaches to Improving Communication.
  • Staying Objective (Not Taking Things Personally).
  • The Art of Articulation: Saying What You Really Mean to Say.
  • The Role of Emotions and the Importance of Empathy.

Public Speaking Part 1: Conquering Fear & Building Structure

  • Fear of Public Speaking: Understanding the Root Causes of Anxiety.
  • Group Discussion & Sharing.
  • Techniques to Manage Nerves and Build Confidence.
  • Presentation Skills: Structuring a Compelling Presentation (Opening, Body, Close).

Public Speaking Part 2: Delivery & Engagement

  • Presentation Skills (continued):
    • Engaging Your Audience (Storytelling, Interaction).
    • Mastering Delivery (Body Language, Vocal Variety).
    • Handling Q&A Sessions with Poise.
      Activity: Short, impromptu speaking practice in small groups.

Emotional Intelligence in Practice

  • Deep Dive: What is Emotional Intelligence?
  • Measuring Emotional Intelligence (Self-Assessment).
  • Understanding and Leveraging Emotions to Relate Better.
  • Identifying Personality Types Within Your Team/Audience.
  • Tools and Techniques for Cultivating Emotional Intelligence.

Summary & Conclusion

  • Recap of Key Learnings.
  • Personal Action Planning.
  • Final Q&A and Closing Remarks.

Requirements

Audience

  • Anyone who wants to improve their communication skills.
 7 Hours

Number of participants


Price per participant

Testimonials (2)

Provisional Upcoming Courses (Require 5+ participants)

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