Course Outline
- Discovering your personal negotiating style
gaining insight into your individual approach and how it influences negotiation dynamics
- Competitive or cooperative?
determining the most suitable approach for each situation
- The value of creativity and adaptability
exploring alternative solutions and problem-solving techniques
- Managing expectations
effectively navigating the pre-negotiation and opening phases
- Non-verbal communication
leveraging body language to reinforce verbal messages
- The critical role of preparation
key actions to take before entering the negotiation
- Adjusting the balance of power
recognising the strengths and vulnerabilities of all parties involved
- Defining goals and objectives
clarifying your ideal outcome and your bottom line
- Looking beyond demands to interests and concerns
uncovering the underlying motivations and priorities of the other party
- Identifying flexible variables
determining what can be conceded at minimal cost and what value you seek in return
- Crafting and justifying proposals
presenting your offer in a way that highlights its value to the other side
- Responding to proposals
explaining concerns clearly and presenting strong counter-offers
- Strategic use of questions
employing conditional questions to test options without binding commitments
- The bargaining process
exchanging concessions to reach mutually beneficial win-win agreements
- Overcoming deadlock
practical strategies to navigate through impasses
- Addressing price challenges
techniques for defending your pricing and positioning
- Securing the agreement
summarising key points and closing effectively to prevent misunderstandings
Requirements
Given the emphasis on practical exercises, this course requires a minimum of four participants and two facilitators to run effectively.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept